Open to opportunities

Favour Uche

@favour

ALX-trained Virtual Assistant helping businesses stay organised through e-commerce management, customer support, and admin coordination.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can support e-commerce operations and customers with accurate order handling, organized inbox/task management, and reliable administrative coordination. I thrive in structured workflows and teams that value clear communication.

I'm an ALX-trained Virtual Assistant with hands-on experience in customer support and e-commerce operations. I currently work at a Jumia pickup station handling customer inquiries and order processing daily, and I manage my own vendor store — uploading products, updating prices, and tracking orders.

I'm comfortable with inbox management, task coordination, and maintaining accurate records. Tools I work with include Google Docs/Sheets, Microsoft Excel, and Zendesk foundations.

I'm reliable, detail-oriented, and ready to support remote teams effectively.

Experience

Work history, roles, and key accomplishments

E-commerce Store Manager

Self-Employed

Jan 2025 - Jan 2026 (1 year)

Managed e-commerce product listings, pricing updates, and SKU details, ensuring listings stayed accurate. Coordinated inventory availability and order tracking while responding to customer inquiries and maintaining basic sales and inventory records.

Product Listing Management Sales & Inventory Records

Customer Support Assistant

Jumia Pickup Station

Jan 2024 - Jan 2026 (2 years)

Assisted with order processing and customer pickups, handling inquiries and resolving common order issues. Maintained accurate order details and status updates while supporting daily operational records and coordination.

Order Processing Customer Support Pickup Coordination Data Entry

Virtual Assistant Trainee

ALX Africa

Jan 2026 - Present (4 months)

Completed virtual assistant training focused on structured inbox and task management. Provided administrative support and documentation while practicing task prioritization and remote collaboration using workflow organization.

Inbox Management Prioritization Administrative Support Documentation Workflows Remote Collaboration Data Entry