Fatou DIALLO

I’m a Senior AI Engineer and Technical Lead with 12+ years of software engineering experience, collaborating closely with cross-functional and technical teams to deliver production-ready solutions.

I’m passionate about Artificial Intelligence, with hands-on experience building AI agents, conversational chatbots, and Retrieval-Augmented Generation (RAG) systems using LLMs, vector databases, semantic search, and prompt engineering to improve knowledge discovery, automation, and user experience.

In my current role as Senior AI Engineer at Eurostar UK, I lead solution architecture and hands-on development for an AI Agent & RAG-Powered Chatbot Platform—enabling conversational access to enterprise knowledge, improving answer accuracy, and reducing time spent searching across multiple information sources.

Previously at Shell Energy UK, I served as Tech Lead & Full Stack Developer, building inventory visibility and trading analytics platforms. I mentored teams, managed technical risks, and delivered real-time insights (including GraphQL subscriptions) that supported faster decisions and reduced operational risk.