Fatima Mustapha

I’m a dedicated, customer-focused professional with an Advanced Diploma in Public Administration and a Diploma in Local Government and Development Studies from Ahmadu Bello University. I’m passionate about WordPress, remote customer support, problem solving, and continuous learning, and I’m currently building practical WordPress skills to grow into the role I want.

In my business owner role for a perfume business in Kaduna, Nigeria, I managed customer inquiries, processed orders, maintained client relationships, and resolved customer concerns professionally. I also promoted products online, which strengthened how I communicate, organize my time, and respond to people with care and consistency.

I’m eager to bring that customer-first mindset to Automattic as a Happiness Engineer. I want to support customers effectively using clear communication, strong problem-solving habits, and reliable productivity tools like Microsoft Office and Google Workspace—while continuing to learn and improve every day.