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Fatima Alzahra

@fatimaalzahra

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Aspiring junior project manager skilled in coordination and stakeholder communication.

Bahrain

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What I'm looking for

I seek a structured graduate development role in project coordination or junior project management where I can apply PM fundamentals, grow under mentorship, contribute to cross-functional teams, and deliver projects on time and within scope.

I am a motivated, detail-oriented project support professional with hands-on experience in client relations, administrative coordination, and cross-functional collaboration. I recently completed Microsoft & LinkedIn's Career Essentials in Project Management, earning 12 PMI-accredited certificates across requirements, schedules, budgets, risks, teams, and communication.

At Calo Inc. I progressed from intern to specialist, acting as primary client contact, maintaining CSAT above 90%, coordinating with sales, logistics and product teams, and contributing to onboarding and feature adoption campaigns. I bring practical experience in documentation management, reporting, task tracking, and process improvement.

I am proficient with MS Project, Jira, Asana, Trello, Microsoft 365, Google Workspace, Slack and productivity/AI tools, and I communicate fluently in Arabic and English. I am eager to grow within a structured graduate development program and contribute to projects delivered on time, within scope, and to high quality standards.

Experience

Work history, roles, and key accomplishments

Translator / Secretary

University of Bahrain

Feb 2025 - May 2025 (3 months)

Managed office documentation, scheduling, and exam logistics for 40+ students while translating administrative and academic documents between Arabic and English with high accuracy.

Scheduling Documentation Translation Records Management Microsoft Office Google Workspace

Customer Experience Specialist

Calo Inc.

Jan 2023 - Jan 2025 (2 years)

Served as primary client contact and coordinated cross-functional teams to resolve issues, maintaining CSAT above 90% and driving process improvements to increase service efficiency.

Customer Support Process Improvement Jira Asana Documentation Reporting

Substitute Teacher

Kayan Rehabilitation Center

Supported classroom management, student engagement, and event coordination during training period, contributing to inclusive education initiatives.

Classroom Support Event Coordination Communication Student Engagement Teamwork

Education

Degrees, certifications, and relevant coursework

University of Bahrain

Bachelor of Arts, English Language & Literature

Bachelor of Arts in English Language and Literature with a minor in Translation, completed in 2025; coursework included translation and academic writing relevant to communication and documentation roles.