Looking for a job

Dujana Darwish

@dujanadarwish

Dynamic project coordinator and event manager with a strong background in interior design, spatial setups, and client communications.

Bahrain

Message

What I'm looking for

I'm looking for a client-facing role where I can combine relationship management, design, event coordination, and problem-solving to deliver strong customer experiences and measurable business results.

I've managed Middle East business clients at BIGO, using analytics, on-site events, and cross-team coordination to strengthen engagement, growth, satisfaction, and platform results.

My work also spans Apple technical support, Zain Telecom sales, and ATA Events, where I resolved customer needs, exceeded sales quotas, planned events, and developed virtual design plans around client feedback.

With a Bachelor of Interior Design from the University of Jordan, I bring hands-on experience in interior design, 3D visualization, art instruction, marketing design, and event coordination.

Experience

Work history, roles, and key accomplishments

Account Manager

Bigo

Dec 2022 - May 2025 (2 years 5 months)

Managed and developed Middle East region business clients to ensure consistent engagement, growth, and satisfaction. Monitored account performance through analytics reports and insights to improve market results and platform targets.

Account Management Client Relations Analytics Event Coordination

iOS Technical Support Advisor

Apple

Mar 2022 - Dec 2022 (9 months)

Provided front-line technical support to a high-volume client and partner base, ensuring prompt and accurate resolution for all inquiries. Achieved high-quality service standards by ensuring timely issue resolution and consistently meeting or exceeding all defined call center metrics.

Technical Support Customer Service Issue Resolution

Events and Wedding Planner

ATA Events

Aug 2021 - Feb 2022 (6 months)

Planned, designed, and produced events within time limits. Worked with clients to identify their needs and ensure customer satisfaction, creating virtual design plans and making tweaks until the client is satisfied.

Event Planning Wedding Planning Client Management Design Vendor coordination

Telesales Representative

Zain Telecom Company

Apr 2016 - Jul 2021 (5 years 3 months)

Exceeded all sales quotas and was repeatedly nominated as a top seller. Managed one-on-one client consultations, developing custom solutions to ensure optimal satisfaction and retention, and handled critical administrative tasks including client data input and tracking.

Telesales Sales Client Consultation Data Entry Customer Retention

Art Teacher

Ocean City Art Gallery

May 2019 - Sep 2019 (4 months)

Instructed diverse classes, serving clients across all levels of artistic proficiency. Taught complex design techniques, successfully simplifying lessons for beginners, and managed all instructional resources including lesson plans and studio materials.

Lesson Planning Studio Management Marketing Event Coordination