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Farza9n User

@farza9nuser

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Automation Executive at OpenClaw building enterprise email, SMS, and AI-powered workflow automation systems.

India

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At OpenClaw, I design and deploy end-to-end software automation workflows for enterprise clients. I built bulk email systems for campaigns and sequences, and developed SMS automation pipelines for client communication.

At INSHORTS, Delhi, I led AI-driven content creation for the digital media team, producing AI-generated images, videos, and ad creatives. I also managed video post-production and social media operations.

At Paras Health and Florence Hospital, I handled TPA billing and claims, PM-JAY operations, and hospital information systems. I also created promotional content and supported hospital IT and data management.

Experience

Work history, roles, and key accomplishments

Current

AI Executive

Current

INSHORTS

Jan 2025 - Present (1 year 9 months)

Led AI-driven content creation strategy for the digital media team, producing AI-generated images, videos, and ad creatives. Managed video editing, post-production, social media operations, and high-performance digital ad campaigns.

AI Content Generation Generative AI Video Editing Digital Advertising Social Media Strategy Audio Production Content Publishing

Current

Automation Executive

Current

OpenClaw

Jan 2025 - Present (1 year 9 months)

Designed and deployed end-to-end software automation workflows for enterprise clients, including bulk email campaigns, SMS pipelines, and multi-step workflow automation. Integrated AI-powered tools to enable intelligent, data-driven decision-making.

Software Automation AI Workflows Email Automation SMS Automation Workflow Automation OpenClaw Client Onboarding

TPA & IT Operations Executive

Paras Health

Jan 2024 - Dec 2024 (11 months)

Managed complete TPA insurance operations including claims, pre-authorization, and discharge procedures. Handled billing entries, insurance workflows, and real-time claim monitoring, while designing visual content and supporting IT operations.

TPA Operations Claims Management Pre Authorization Billing Insurance Workflows Graphic Design IT Support Digital Records Management

Multi-Role IT & Operations Specialist

Florence Hospital

Jan 2019 - Dec 2024 (5 years 11 months)

Managed end-to-end TPA billing and insurance processing for ICICI Lombard, Bajaj, and I-Care, including Ayushman Bharat/PM-JAY assessments and documentation. Operated the Hospital Information System (HIS) for patient records, billing, and insurance, and supported backend IT operations.