I'm leading Customer Platform & Servicing products at SeaBank Indonesia, spanning mobile banking, corporate internet banking, customer-service platforms, chatbot, CMS, SDKs, and cross-channel notifications.
I led the end-to-end launch of SeaBank Bisnis Corporate Internet Banking, creating a digital transaction channel for corporate and SME customers. Through mobile-platform ownership and integrations with Shopee and ShopeePay, I contributed to growing SeaBank from 10M to 36M registered users and from 1.4M to 12.6M weekly active users.
Previously at Sea's COO Office, I helped build a new digital bank from its early stages through launch and post-launch. I led a retail BNPL loan-channeling product across loan and accounting core systems, integration infrastructure, and regulatory reporting, contributing Rp480 billion in cumulative retail loan outstanding from 2024–2026.
At Bank Mandiri, I launched and optimized investment, wealth-management, and personal-loan experiences in Livin' by Mandiri, working closely with business, engineering, risk, compliance, QA, and regulators. I bring hands-on product delivery experience across complex, regulated banking environments where English is my primary working language.
