At LAND CALLER, I handle customer requests, questions, and complaints, resolving tickets through HelpScout and managing returns, refunds, and orders.
I update FAQs and customer service templates to help provide quick answers, and prepare financial reports for sales and sales growth.
As a Client Support Analyst at GANTT AGENCY, I worked on digital marketing strategies for a diverse client portfolio and used data-driven insights to support campaigns.
At GANTT AGENCY, I also supported client relationships and contributed to team development and a collaborative working culture.
