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Farhana Sayyed

@farhanasayyed

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AI & ML Assistant Lead at Catalyst Club, supporting AI initiatives and student learning at Aditya Degree College.

India

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At Catalyst Club at Aditya Degree College, I support AI and Machine Learning initiatives, technical events, and student learning activities.

At HCLTech, I worked on the Clariant account as a Service Delivery Engineer Intern, managing support tickets through ServiceNow and assisting with endpoint administration and incident management. I gained hands-on experience with Microsoft Intune, SCCM, Active Directory, and Windows Server through the HCL TechBee Program.

Experience

Work history, roles, and key accomplishments

Current

Assistant Lead (AI & ML) | Catalyst Club

Current

Aditya Degree College, Visakhapatnam

Sep 2025 - Present (1 year 1 month)

Supporting AI & Machine Learning initiatives, technical events, and student learning activities at iTrends Club, Aditya Degree College.

Service Delivery Engineer

HCLTech

Oct 2024 - Jul 2025 (9 months)

Worked on the Clariant account as a Service Delivery Engineer Intern under the HCL TechBee Program, gaining hands-on experience in ServiceNow, Microsoft Intune, SCCM, incident management, ticket handling, endpoint administration, and enterprise IT support operations.

• Managed and resolved support tickets using ServiceNow.
• Assisted with endpoint administration, troubleshooting, and incident man

TechBee Scholar

HCLTech

Jan 2024 - Aug 2024 (7 months)

1. Completed Classroom Training (CRT) under the HCL TechBee Program.
2. Learned Networking, Active Directory, Windows Server, Microsoft 365, SCCM, and Technical Support.
3. Developed professional communication skills and achieved a high score in the Versant assessment.