Open to opportunities

Farhan Ali

@farhanali6

Message

Customer-focused support associate skilled in chat and email issue resolution.

Pakistan

Message

What I'm looking for

I seek a customer-facing role where I can resolve inquiries across chat and email, use AI tools to improve efficiency, work in a collaborative, customer-centric team, and grow in responsibilities supporting product adoption and satisfaction.

I am a customer support professional with hands-on experience as a Client Services Coordinator, resolving customer issues via chat and email while maintaining empathy, professionalism, and quick response times. I excel in high-volume inquiry management and clear cross-channel communication, consistently prioritizing customer satisfaction.

I am proficient in leveraging AI tools like ChatGPT and Gemini to streamline workflows, improve message clarity, and maintain accuracy. I bring strong organizational skills, patience, and attention to detail, and I am eager to contribute to teams that simplify digital workflows and enhance customer outcomes.

Experience

Work history, roles, and key accomplishments

Client Services Coordinator

Unknown

Coordinated with customers to identify needs and resolve issues across chat and email, managing high-volume inquiries with quick response times and maintaining professional, empathetic communication.

Customer Support Email Support Live Chat Communication Empathy