Open to opportunities

Faras Balansoa

@farasbalansoa

Message

I coordinate client communications, schedules, CRM records, and remote administrative operations.

Indonesia

Message

What I'm looking for

I'm looking for a remote administrative, virtual assistance, client care, or operations coordination role where I can improve workflows, manage client communications, and support international teams using modern productivity tools.

I'm currently supporting a Singapore real estate company as a remote Client Care Executive, managing end-to-end communications for international high-net-worth clients.

I coordinate property-viewing calendars, appointments, follow-ups, CRM records, reports, and client documentation. I work closely with regional teams to resolve inquiries promptly while maintaining a 98% client satisfaction rate.

As a freelance Virtual Assistant, I've provided remote administrative support for international clients through inbox management, calendar organization, travel arrangements, data entry, spreadsheet management, and file organization.

I bring professional English communication, strong attention to detail, and hands-on experience with Google Workspace, Microsoft Office, Zoom, Trello, Asana, and Notion.

Experience

Work history, roles, and key accomplishments

Current

Client Care Executive

Current

Singapore Real Estate Company

Jan 2025 - Present (1 year 7 months)

Managed end-to-end client communications for international high-net-worth clients, coordinated scheduling and follow-ups, maintained CRM records, and prepared administrative reports. Collaborated with regional teams to resolve inquiries, achieving a 98% client satisfaction rate.

Client Communication CRM Management Appointment Scheduling Document Management Customer Satisfaction