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FANNY HAYUDA

@fannyhayuda

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International cruise specialist with 15+ years in global cruise sales and operations.

Indonesia

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What I'm looking for

I seek remote or international roles in cruise sales or operations where I can manage complex bookings, lead group/incentive programs, deliver B2B training, and apply deep reservation-system expertise to drive revenue and operational excellence.

I am an International Cruise Specialist with over 15 years of experience in global cruise sales and operations, focused on ocean, river and luxury yacht segments.

I have handled end-to-end booking lifecycles, complex fare structures, embarkation compliance, visa guidance and reservation documentation across 20+ cruise reservation systems.

I have coordinated large group and incentive sailings from 50 to 1,500 passengers, delivered agent training and product presentations, and managed relationships with international cruise partners to support sales targets.

My hands-on product knowledge is reinforced by multiple onboard sailings and ship inspections, enabling me to translate operational know-how into practical sales, training and documentation solutions for travel trade and corporate clients.

Experience

Work history, roles, and key accomplishments

Cruise Sales Specialist

Cruise Representative Office

Jan 2018 - Jan 2024 (6 years)

Managed end-to-end multi-brand cruise bookings and operations for the Indonesian market, coordinating quotations, cabin inventory, amendments, and embarkation documentation to support sales and compliance.

Coordination Cabin Inventory B2B Sales Training Microsoft Excel

Cruise & Shore Excursion Consultant

Royal Caribbean Representatives Indonesia

Jan 2012 - Dec 2017 (5 years 11 months)

Promoted Royal Caribbean products to B2B travel agencies, delivered product presentations, supported booking processes and embarkation requirements, and coordinated large group and incentive sailings to meet sales targets.

Product Presentations B2B Sales Coordination Shore Excursion Advising Client Relations

Travel Consultant Supervisor

Jatra Tour & Travel

Jan 2009 - Dec 2011 (2 years 11 months)

Handled international and domestic travel bookings and supervised junior consultants, designing customized itineraries and coordinating hotels, ground operators, and travel documentation to ensure service quality.

Itinerary Design Booking Management Team Supervision Travel Documentation Customer Service Reservations