At Cognizant, I manage a portfolio of 330+ SMB and enterprise advertisers per quarter across Google advertising solutions. I’m responsible for account health, client engagement, issue resolution, and the customer experience.
I work with advertisers to understand their business objectives, review account performance, and recommend advertising strategies. I also coordinate complex escalations with internal teams to identify causes and communicate resolutions.
At WNS, I managed approximately 330 advertiser accounts per quarter and conducted client discussions about business goals and Google Ads solutions. I used Google Analytics and Power BI to review performance and share data-backed recommendations.
Earlier, at Concentrix, I advised business clients on digital budget allocation and performance tracking. At Aditya Birla SLI, I managed strategic partner relationships and supported onboarding and retention.
