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Faith Mbali Ngwenya

@faithmbalingwenya

Global Marketing Assistant at Evernex coordinating international campaigns, HubSpot activity, and regional content launches.

South Africa

Message

At Evernex, I coordinate and support global marketing campaigns across multiple regions, managing timelines, deliverables, translations, and campaign launches.

I manage marketing activity in HubSpot, including email campaigns, landing pages, automated communications, and pre-launch QA. I also use Jira to track campaign actions and coordinate design and content requests.

I manage LinkedIn Business Pages and support the global social media content calendar. At Afrikoa Cafe, I designed social media visuals in Canva and contributed to a 3x increase in customer visits.

Earlier, I provided Tier 1 IT support at the Department of Justice and Constitutional Development, achieving a 92% resolution rate. I also have experience with operations administration, CRM records, and fleet tracking systems.

Experience

Work history, roles, and key accomplishments

Current

Global Marketing Assistant

Current

Evernex

Jun 2026 - Present (4 months)

Coordinate and support global marketing campaigns across multiple regions, managing timelines, deliverables, translations, stakeholder follow-ups and campaign launches. Manage marketing activity in HubSpot, LinkedIn Business Pages, Jira workflows, and SharePoint assets.

HubSpot Jira SharePoint Microsoft 365 Dynamics 365 SAP Canva Google Workspace Excel Teams AI Powered Content and Translation Tools CRM and Ticketing Systems Remote Support Data Entry

Operations Administrator

Evernex

Aug 2022 - Sep 2026 (4 years 1 month)

Managed front-office operations, executive calendars and visitor logistics. Maintained CRM records in Microsoft Dynamics 365 and handled procurement, vendor communication and inventory control.

Microsoft Dynamics 365 CRM Procurement Vendor Management Inventory Control Meeting Preparation Reporting

IT Help Desk Agent / Call Coordinator

Department of Justice and Constitutional Development

Feb 2022 - Aug 2022 (6 months)

Provided Tier 1 IT support by phone and email, achieving a 92% resolution rate. Conducted remote troubleshooting and documented solutions, and proposed improvements to help desk workflow and coordination.

IT Support Remote troubleshooting Documentation Help Desk Workflow Improvement

Junior Marketing Strategist

Afrikoa Cafe

Aug 2019 - Oct 2019 (2 months)

Designed social media visuals in Canva and supported campaign planning and brand consistency. Contributed to a 3x increase in customer visits.

Canva Social Media Campaign Planning Brand Consistency

Office Administrator / Receptionist

JSI

Feb 2019 - Jul 2019 (5 months)

Supported the Finance & Admin Manager with vendor coordination. Handled incoming calls, scheduling and front-desk operations; maintained office inventory and logistics.

Vendor coordination Frontdesk Scheduling Inventory Management Logistics

Fleet and Project Administrator

Fleet Horizon Solutions

Apr 2017 - Oct 2017 (6 months)

Tracked client fleets using Cancom, EWCOP and C-Tracker systems, ensuring accurate data analysis. Delivered bi-weekly client reports and fleet reports for tender submissions, and worked with the project manager to complete fleet tracking projects.

Cancom EWCOP C Tracker Data Analysis Reporting Project Management