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Faith Chepkwony

@faithchepkwony

Proactive virtual assistant specializing in administrative support and customer service for busy executives.

Kenya
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What I'm looking for

I am seeking a remote administrative or virtual assistant role where I can streamline workflows, manage communications, and support executives with efficient, reliable service.

I am a proactive and reliable Virtual Assistant with hands-on experience supporting executives and small business owners. I focus on email and calendar management, data entry, document organization, and responsive customer support to streamline client workflows.

In my recent roles I managed high-volume communications, maintained databases with strong accuracy, and coordinated schedules to reduce conflicts. I consistently prioritize tasks to improve team productivity and save executives time.

Key achievements include improving team productivity by 40%, maintaining data with 99% accuracy, and managing 400+ weekly emails to cut response times by 40%. I also coordinated meetings on time 95% of the time, reducing scheduling conflicts by 30%.

I use Trello, Asana, Google Workspace, Slack, Zoom, Canva, Microsoft Office and HubSpot CRM to deliver reliable remote support. I am committed to confidentiality, clear communication, and helping clients optimize operations and focus on growth.

Experience

Work history, roles, and key accomplishments

AL

Virtual Assistant

Asal Frontiers Limited

May 2024 - Feb 2025 (9 months)

Provided remote executive support including email and calendar management, data entry, report generation, and client communications, improving team productivity by 40% and reducing response time by 40%.

Education

Degrees, certifications, and relevant coursework

Alison logoAL

Alison

Certificate, Virtual Assistance / Administrative Tasks

2024 - 2024

Completed a certification program in Virtual Assistant and Administrative Tasks covering remote administrative skills and tools.

Technical University of Kenya logoTK

Technical University of Kenya

Bachelor of Technology, Applied Biology

2019 - 2022

Completed a Bachelor of Technology in Applied Biology with coursework and practicals relevant to applied biological sciences.

Tech stack

Software and tools used professionally

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Faith Chepkwony - Virtual Assistant - Asal Frontiers Limited | Himalayas