Faith Chepkwony
@faithchepkwony
Proactive virtual assistant specializing in administrative support and customer service for busy executives.
What I'm looking for
I am a proactive and reliable Virtual Assistant with hands-on experience supporting executives and small business owners. I focus on email and calendar management, data entry, document organization, and responsive customer support to streamline client workflows.
In my recent roles I managed high-volume communications, maintained databases with strong accuracy, and coordinated schedules to reduce conflicts. I consistently prioritize tasks to improve team productivity and save executives time.
Key achievements include improving team productivity by 40%, maintaining data with 99% accuracy, and managing 400+ weekly emails to cut response times by 40%. I also coordinated meetings on time 95% of the time, reducing scheduling conflicts by 30%.
I use Trello, Asana, Google Workspace, Slack, Zoom, Canva, Microsoft Office and HubSpot CRM to deliver reliable remote support. I am committed to confidentiality, clear communication, and helping clients optimize operations and focus on growth.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Asal Frontiers Limited
May 2024 - Feb 2025 (9 months)
Provided remote executive support including email and calendar management, data entry, report generation, and client communications, improving team productivity by 40% and reducing response time by 40%.
Administrative Assistant
Regional Veterinary Investigation Laboratory
Jan 2023 - Nov 2024 (1 year 10 months)
Managed client records and inquiries, coordinated travel and meetings, and prepared documents, achieving 99% data accuracy and reducing scheduling conflicts by 30%.
Education
Degrees, certifications, and relevant coursework
Alison
Certificate, Virtual Assistance / Administrative Tasks
2024 - 2024
Completed a certification program in Virtual Assistant and Administrative Tasks covering remote administrative skills and tools.
Technical University of Kenya
Bachelor of Technology, Applied Biology
2019 - 2022
Completed a Bachelor of Technology in Applied Biology with coursework and practicals relevant to applied biological sciences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
linkedin.com/in/faithchepkwonyJob categories
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