Open to opportunities

Faith Benson

@faithbenson1

Message

I lead patient services teams and deliver reliable customer support in fast-paced operations.

United States

Message

What I'm looking for

I'm seeking an opportunity where I can continue developing my leadership and technical skills while providing dependable customer support and helping teams operate effectively.

I'm currently supporting patient services at Ascension Seton Hospital in Austin, where I coordinate staff assignments, supervise daily operations, and help ensure excellent patient service.

I verify dietary restrictions and food allergies for patient safety, resolve concerns professionally, and train and support new employees during busy shifts.

Previously, I led store operations at Goodwill, managing inventory, merchandise pricing, sales floor presentation, staff support, and customer pricing conflicts.

My experience also includes customer-facing retail work at Dillard's and time-sensitive content moderation at Alorica, where I applied policies accurately and protected sensitive client information.

Experience

Work history, roles, and key accomplishments

Current

Patient Services Supervisor

Current

Ascension Seton Hospital

Jan 2024 - Present (2 years 7 months)

Coordinate staff assignments and assist team members during busy shifts. Supervise daily operations of the department while ensuring excellent patient service.

Customer Service Team Leadership Problem Solving Microsoft Office Organization Time Management

Sales Associate

Dillards

Jan 2023 - Dec 2024 (1 year 11 months)

Assisted customers with purchases, product recommendations, and returns. Maintained shopping area by merchandising items, organizing inventory, and doing go-backs.

Customer Service Merchandising Inventory Management Teamwork