
Fahima User
@fahimauser
I keep executive, administrative, and operations workflows running smoothly.
What I'm looking for
I manage daily administrative operations at I F Institute in Colombo, coordinating student registrations, schedules, academic records, fee collection, reporting, and digital study materials for the website and LMS.
Previously at Asian Tiger Lines Lanka, I coordinated import and export documentation, shipment bookings, client inquiries, debtor follow-ups, and payment tracking with international clients, overseas partners, shipping agents, and consignees.
I've also supported CEOs and managing directors with calendars, appointments, travel, meetings, agendas, minutes, confidential records, HR administration, recruitment documentation, payroll records, and expense sheets.
I'm comfortable working independently in remote environments and bring strong follow-up, documentation, stakeholder communication, prioritization, and professional client service to every role.
Experience
Work history, roles, and key accomplishments
Administration & Operation Director
Administrative & I F Institute (Pvt) Ltd
Feb 2024 - Present (2 years 7 months)
Manage daily administrative operations independently and maintain smooth workflow using digital communication and document tools. Coordinate student registrations, schedules, academic records, fee collection, and administrative reporting.
Education
Degrees, certifications, and relevant coursework
VLT Campus
Diploma in Business Management, Business Management
2019 - 2020
Completed a Diploma in Business Management, gaining foundational knowledge in business operations and management principles.
Esoft Metro Campus
Diploma in ICT, Information and Communication Technology
2018 - 2019
Completed a Diploma in ICT, developing skills in information and communication technology.
Esoft Metro Campus
Diploma in Computerized Accounting, Computerized Accounting
2018 - 2019
Completed a Diploma in Computerized Accounting, gaining proficiency in accounting software and financial record-keeping.
Muslim Ladies College
GCE Advanced Level, Commerce
2016 - 2018
Completed GCE Advanced Level Examination in the Commerce stream.
Esoft Metro Campus
Diploma in English, English
2016 - 2017
Completed a Diploma in English, enhancing language proficiency for professional communication.
Muslim Ladies College
GCE Ordinary Level, General Education
2005 - 2015
Completed GCE Ordinary Level Examination.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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