Open to opportunities

Rohan Nawarathne

@rohannawarathne

Message

Management Service Officer focused on administrative efficiency and operational excellence in government.

Sri Lanka

Message

What I'm looking for

I seek a role where I can apply administrative and process-improvement skills in a collaborative government or public-sector team, with opportunities for IT/QA growth.

I am a Management Service Officer with extensive experience supporting government agencies in administrative, operational, and organizational tasks to ensure seamless functionality and achievement of strategic objectives.

I have delivered comprehensive administrative support across departments, including document preparation, record maintenance, calendar and email management, resource allocation optimization, and process improvements that enhanced organizational efficiency.

I combine formal training in business administration, IT (Python, C#, HTML), QA manual testing, and Flutter development with a commitment to service, continuous learning, and improving public-sector operations.

Experience

Work history, roles, and key accomplishments

Current

Management Service Officer

Current

Department of Cooperative Development

Mar 2020 - Present (5 years 6 months)

Provided comprehensive administrative support including document preparation, record maintenance, calendar and email management, and resource allocation to ensure seamless agency operations and improved process efficiency.

Administrative Support Record keeping Calendar Management Process Improvement Resource Allocation

Management Service Officer

Municipal Council - Kurunegala

Mar 2018 - Mar 2020 (2 years)

Delivered high-quality administrative support, optimized resource allocation, managed email and calendars, and implemented process improvements to enhance organizational efficiency.

Administrative Support Calendar Management Resource Allocation Process Improvement Record keeping

Office Assistant

Department of Education - Kurunegala

Sep 2010 - Mar 2018 (7 years 6 months)

Managed record keeping, telephone and fax communications, email triage, and data entry to support departmental administrative functions.

Record keeping Data Entry Administrative Support Documentation

Education

Degrees, certifications, and relevant coursework

Developers Stack (PVT) Ltd

QA - Manual Testing Master Program, Quality Assurance / Software Testing

2024 -

Enrolled in a QA Manual Testing Master Program covering unit to system testing, test planning, bug reporting, Agile Scrum, and Jira-based testing workflows.

Elegant Media

Professional Certificate, Mobile App Development

2023 - 2023

Completed professional certificates in Flutter app development at beginner and intermediate levels.

Esoft Metro Campus

Diploma in Information Technology, Information Technology

2021 - 2022

Completed a Diploma in Information Technology covering software engineering, Python and C# programming, databases, MS Office, and computer hardware and networking.

MMBL Cyber Skills (PVT) Ltd

Advanced Certificate of Business Administration, Business Administration

2005 - 2006

Completed an Advanced Certificate of Business Administration covering business management, communication, IT, marketing, and customer relationship management.