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Fabian Flores

@fabianflores

Digital marketing and social media analyst at ANSES who tracked campaign KPIs and prepared performance dashboards and reports.

Argentina

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What I'm looking for

I’m seeking new professional challenges where I can further develop my knowledge and experience.

At ANSES, I analyzed social media performance, tracked campaign metrics such as CTR and impressions, and prepared reports and dashboards to show results to the marketing team. I also identified trends and proposed data-based improvements to campaign strategy.

At ESSALUD, I monitored advertising performance and marketing KPIs, prepared weekly reports, and responded to customer inquiries through social media. I’m seeking new professional challenges where I can further develop my knowledge and experience.

Experience

Work history, roles, and key accomplishments

Current

Executive Commercial

Current

Nu Skin

Jan 2020 - Present (6 years 9 months)

Set short to medium term commercial goals, searched for potential customers through social networks, and promoted cosmetic products.

Sales Social Media Marketing Cosmetics

Public Relations

Imprevist Group

Apr 2024 - Jun 2026 (2 years 2 months)

Managed media relations, crisis management, content creation, event organization, internal communication, and public opinion analysis.

Media Relations Crisis Management Content Creation Event Planning Internal Communications Social Media Monitoring

Social Media Analyst

ANSES

Aug 2022 - Mar 2024 (1 year 7 months)

Analyzed social media metrics including CTR, impressions, and engagement; prepared reports and dashboards; identified trends and optimized strategies.

Social Media Analytics CTR Impressions Engagement Reporting Dashboarding Trend Analysis Strategy Optimization

Social Media Analyst

ESSALUD

Mar 2021 - Apr 2022 (1 year 1 month)

Provided customer service via social media, measured ROI of advertising campaigns, prepared weekly reports, and monitored KPIs and budgets.

Social Media Management Customer Service ROI Analysis Reporting KPI Tracking Budget Monitoring Competitive Analysis

Digital Channel Support

Treggo

Oct 2018 - Dec 2020 (2 years 2 months)

Coordinated operational tasks between clients and couriers, provided customer support, analyzed digital channel improvements, and managed brand strategy.

Operations Coordination Customer Support Digital Marketing Brand Strategy Market Research Budget Management

Call Center Executive

Banco Comafi and Falabella

Jul 2018 - Jul 2019 (1 year)

Resolved customer complaints and requests, handled collections from delinquent customers, and transcribed orders using Net2Phone and Zendesk.

Customer Service Collections Zendesk Net2Phone

Coordinator of Chinese Presidential Committee

Summit G-20

Jun 2018 - Dec 2018 (6 months)

Coordinated operational tasks, maintained communication with the Chinese delegation, and supported the presidential agenda.

Coordination Communication Skills Event Planning Logistics

Coordinator of Committees

Youth Olympic Games 2018

Sep 2018 - Oct 2018 (1 month)

Coordinated reception of International Olympic Committees, implemented communication plans in English, and provided logistical support.

Coordination Communication Skills Logistics Event Management

Executive of Sales

Brand Power

Mar 2017 - May 2018 (1 year 2 months)

Developed sales strategies for clients, designed advertising materials, and managed social media for sales.

Sales Strategy Email Marketing Social Media Management LinkedIn

Executive of Accounts in Marketing Digital

Ingenia

Jun 2016 - Feb 2017 (8 months)

Managed accounts for ESAN University, developed digital strategies, and implemented SEO/SEM and analytics.

Account Management Digital Strategy SEO SEM Google Ads Google Analytics KPI Analysis

Education

Degrees, certifications, and relevant coursework

Banco Santander

Course, Artificial Intelligence

2026 -

Currently enrolled in an AI course at Banco Santander.

University of Buenos Aires

Master's, Digital Marketing

2021 -

Pursuing a Master's degree in Strategic Management of Digital Marketing and Internet Business, paused until 2027.