
Ezzy Catilo
@ezzycatilo
Commercial officer at CONCENTRIX NUVALI who prepared business information reports and supported operations.
What I'm looking for
At CONCENTRIX NUVALI, I handled business information reports for Dun & Bradstreet (DNB), served as team POC, and prepared reports that included financial statements of public companies.
In my role as Chief Commercial Officer - Dun & Bradstreet (DNB), I also coached agents and supported operations with minor administrative tasks, updates, and initiatives. Earlier, as a Collections Care Representative, I took escalation calls for Macy’s Collections and Bank of America.
At TELETECH, I handled desktop computer support calls and processed sales when a customer’s issue called for it. Before that, I taught computer programming at A.I.T.E. COLLEGE and handled system analysis and design.
At DYNASTY COMPUTER CENTER, I maintained and troubleshot computers and peer-to-peer network operating systems, and prepared inventory reports. I’m open to joining a company where I can put my knowledge and experience to good use and keep growing professionally; I’m also open to freelance work helping clients solve problems and run their operations more smoothly.
Experience
Work history, roles, and key accomplishments
Handled business information reports and served as team POC. Prepared business reports, including financial statements of public companies, and took escalation calls as part of the escalation and support unit.
Handled collections for Macy's and Bank of America accounts, providing customer care and resolving account issues.
Technical Support Representative
Teletech
Jan 2008 - Jan 2010 (2 years)
Handled calls and resolved issues with desktop computers. Processed sales when the customer's issue called for it.
I.T. Instructor
A.I.T.E. College
Jan 2005 - Jan 2008 (3 years)
Taught computer programs and peripherals. Handled system analysis and design.
Network Administrator
Dynasty Computer Center
Jan 2004 - Jan 2005 (1 year)
Kept the center's daily tasks running in an orderly way. Prepared monthly spare parts and other inventory reports, maintained and troubleshot computers, and maintained network operating systems.
Education
Degrees, certifications, and relevant coursework
FIC Center
Com-Tech, Com-Tech
1999 - 2001
Graduated with honors and was a TESDA scholar for two consecutive years.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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