Open to opportunities

Evrim Simsek

@evrimsimsek

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IT support professional specialized in Linux systems, technical troubleshooting, and user-centered problem solving.

Italy

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What I'm looking for

I seek a hands-on technical support role where I can solve Linux and cross-platform issues, deliver excellent user support, learn advanced systems, and work in a collaborative, customer-focused environment.

I am an IT-focused professional with hands-on experience in Linux systems, system setup, configuration, and technical troubleshooting. I founded and operated a technology service, managing live-environment system performance and delivering reliable customer-facing technical support.

I combine calm, user-centered communication with practical problem-solving in high-pressure situations, and I have supported hardware, software, VoIP environments, and end users across international settings.

Experience

Work history, roles, and key accomplishments

Current

Founder & Owner

Current

T-VRex Mobile VR Arena

Jan 2023 - Present (2 years 11 months)

Founded and operated a mobile VR service, managing technical setup, system troubleshooting, live-event operations, customer support, and logistics to ensure reliable performance in high-pressure environments.

Setup Live Event Support Troubleshooting Customer Support Logistics Linux Remote Support Operations Management

Current

Trauma & Stress Coach

Current

Organic Intelligence

Jan 2016 - Present (9 years 11 months)

Delivered individual and group coaching focused on trauma and stress management using evidence-based Organic Intelligence® methods, enhancing client resilience and wellbeing over multi-year engagements.

Client Communication Program Delivery Documentation Teaching Wellness

IT Support Engineer

Empatel

Jan 2015 - Dec 2015 (11 months)

Provided hardware and software setup, basic troubleshooting, and system configuration for end users; supported VoIP/IP telephony under senior engineers and contributed to technical documentation for customer-facing support operations.

Software support Linux VoIP System Configuration Technical Documentation Remote Support Customer Support

Technical Support Engineer

Votel

Jan 2013 - Dec 2015 (2 years 11 months)

Assisted with hardware/software setup and basic troubleshooting, supported VoIP environments, and handled support requests while documenting procedures to improve team knowledge and response times.

Hardware Setup Software support Linux VoIP Ticketing Technical Documentation Customer Support Troubleshooting

Education

Degrees, certifications, and relevant coursework

T.C. Halic University

Bachelor of Science, Electronics & Communication Engineering

2008 - 2012

B.Sc. in Electronics & Communication Engineering completed at T.C. Halic University from 2008 to 2012, covering core electronics and communications subjects.