At Watu Africa Limited, I verify client documents, conduct fraud checks, and coordinate onboarding while maintaining compliance standards. I contributed to approving 5,000+ loans in a single month through efficient verification processes.
Previously, as a Debt Collection Officer at Watu Africa Limited, I contacted clients with overdue accounts, negotiated repayment terms, and monitored payment behaviour. I also prepared collection reports and maintained compliant, confidential records.
As an Administrative Assistant at Sazuju General Agencies, I coordinated logistics and managed office documentation. I developed a client communication process that saved time and improved response efficiency.
My experience also includes market research and credit sales at Lokutch Enterprises, and accounts payable, receivable, and bank reconciliations at Bishop Abiero Secondary School. I hold a Bachelor of Business Management (Accounting) from Mount Kenya University and am pursuing CPA Intermediate Level.
