At McKesson Pharmaceutical, I performed administrative duties for a personal support program for cancer medication, used PSP software and PSP Reporting software, and entered adverse effects related to medication. I also updated patient information in Microsoft Word and Excel and prepared bulk mailings about provincial coverage and company changes.
At ICCRC – Immigration Consultants of Canada Regulatory Council, I emailed exam applications and requirements to applicants, updated member information, and assisted members with drafting complaints. I’ve also supported customers and applicants by answering questions, helping with government forms, and handling calls about loan payments and account status.

