Open to opportunities

Evelyn Niemann

@evelynniemann

Message

I streamline dental insurance operations and bridge English-Spanish patient communication.

United States

Message

What I'm looking for

I'm seeking a position with a progressive, forward-thinking company where I can use my medical and dental office experience, bilingual communication, insurance, and patient-support skills effectively.

At IOMSA, I verify dental insurance benefits, process and follow up on predeterminations, and communicate with patients and insurance companies about coverage.

I also interpret for non-English-speaking patients, translate English and Spanish documents, support scheduling, and maintain insurance-company records.

Previously, at CulturaLink and Paul M. McLeod D.D.S., I provided medical interpretation and translation, educated providers on cultural nuances, managed dental-office operations, supervised assistants, and handled billing, claims, collections, and patient finances.

Experience

Work history, roles, and key accomplishments

Current

Insurance Specialist/Interpreter

Current

IOMSA

Jan 2014 - Present (12 years 9 months)

Verify insurance benefits, process and follow up on predeterminations, and communicate with patients and insurance companies regarding benefits and copays. Provide foreign language interpreting and translation for non-English speaking patients.

Insurance Verification Pre Determination Patient Communication Medical Billing Spanish English Translation Interpreting Patient Scheduling

Interpreter/Trainer

CulturaLink, Inc.

Jun 2007 - Dec 2013 (6 years 6 months)

Provided verbal and written interpreting and translation for limited English proficiency patients and staff. Educated providers on culturally specific values and practices.

Medical Interpreting Translation Spanish English Cultural Competency Patient Education

Office Manager/Patient Accounts Coordinator

Paul M. McLeod D.D.S.

Feb 2000 - Dec 2003 (3 years 10 months)

Managed daily operations of a dental office, supervised four dental assistants, and handled all aspects of practice and patient finances. Oversaw the entire collection process and processed Medicaid and insurance claims.

Office Management Supervision Patient Accounts Medical Billing Insurance Claims Medicaid Collections Microsoft Office