Open to opportunities

Evelyn Korankye

@evelynkorankye

Message

Enthusiastic administrative professional with a passion for customer service.

Ghana

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am an enthusiastic administrative professional and front desk executive with 4 years of experience. I have a solid track record of accuracy and high levels of customer service, ensuring a fast and effortless checkout process in busy environments. My ability to quickly learn new systems and technologies has consistently contributed to high levels of customer satisfaction.

Currently, I work as an Accountant at CediAid StartUp Enterprise, where I prepare daily and weekly cashbook reports and financial statements. My previous roles include being an Administrative Assistant at International Loans Management Group, where I assisted loan officers and ensured compliance with internal policies. I also have experience as a Front Desk Executive at Sunset Hotel, where I managed guest bookings and provided excellent customer service.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

International Loans Management Group (ILMG)

Oct 2021 - Present (3 years 9 months)

Assisted loan officers with administrative tasks, including compiling reports and preparing client files. Ensured all processes and records complied with internal policies and regulatory standards.

Administrative Support Report Preparation Regulatory Compliance document preparation

National Service Personnel

Komfo Anokye Teaching Hospital

Sep 2019 - Jul 2020 (10 months)

Assisted in monthly stock taking, data collection, and data entry. Prepared suppliers' payment vouchers.

Stock Management Data Collection Data Entry Payment Processing

Intern

Access Bank Ghana Plc

Jul 2018 - Aug 2018 (1 month)

Helped to increase the number of customers for the bank and reactivated blocked customer accounts. Signed on more customers for the students' accounts platform.

Customer Acquisition Customer Service Sales Support Data Management

Intern

Attachment Ghana Limited

Aug 2017 - Sep 2017 (1 month)

Delivered tax invoices to companies and marketed for new customers. Maintained and recorded customer information.

Customer Acquisition Marketing Record keeping

Accountant

CediAid StartUp Enterprise

Prepared daily and weekly cashbook reports, ensuring accurate financial tracking. Generated daily and weekly financial statements, including income statements, cash flow statements, and balance sheets.

Financial Statement Preparation Financial Statements Cash Flow Analysis

Front Desk Executive

Sunset Hotel

Sep 2020 - Jul 2021 (10 months)

Assisted customers with check-ins and check-outs, ensuring a smooth guest experience. Managed guest bookings and reservations efficiently.

Customer Service Reserving Data Entry

Waitress

PetrolAfrique Oil and Bar

May 2015 - Aug 2015 (3 months)

Attended to customers and took orders, ensuring customer satisfaction. Recorded and accounted for daily sales.

Customer Service Order Taking Bar Operations

Education

Degrees, certifications, and relevant coursework

Central University, Ghana

BSc Business Administration, Accounting

Completed a Bachelor of Science in Business Administration with a focus on Accounting, earning Second Class Honors (Upper Division). This program provided a strong foundation in accounting principles and business management.

Young Africans Leadership Initiatives (YALI)

Professional Certificate, Leadership and Professional Development

Completed several online professional certificates from Young Africans Leadership Initiatives (YALI). Courses included Effective Communication for Healthy Outcomes, Basics of Public-Private Partnerships, Strategies for Personal Growth and Development, and Servant Leadership.