Eunice Pemba
@eunicepemba
Dedicated customer care representative with strong communication skills.
What I'm looking for
I am Eunice Alinafe K Pemba, a passionate and eager learner with a strong background in customer service and business management. With a Higher Diploma in Business Management and practical experience as a Customer Care Representative at Airtel Call Center, I have honed my ability to handle customer complaints effectively, provide timely solutions, and maintain solid customer relationships.
Currently, I work as a Cashier at Divine Enterprises, where I manage daily stock cover and balance company accounts. My skills in planning, organizing, and multitasking enable me to meet deadlines while ensuring customer satisfaction. I am committed to continuous learning and professional growth, aiming to enhance my qualifications and contribute positively to my organization.
Experience
Work history, roles, and key accomplishments
Cashier
Divine Enterprises
Nov 2022 - Present (2 years 7 months)
In my role as a Cashier at Divine Enterprises, I was responsible for calculating daily stock cover, balancing company accounts, and counting money to ensure accurate financial transactions.
Customer Care Representative
ISON Experiences
Jan 2018 - Jan 2018 (0 months)
As a Customer Care Representative at ISON, I handled customer complaints, provided solutions, followed up on resolutions, maintained records of interactions, and ensured solid customer relationships through effective communication.
Education
Degrees, certifications, and relevant coursework
Eunice hasn't added their education
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