Estefi Faller
@estefifaller
I uncover user needs and shape clear, consistent digital experiences.
EcuadorWhat I'm looking for
I've led user research and UX writing for Banco Guayaquil, mapping corporate banking journeys, identifying friction points, and conducting interviews, surveys, and card sorting to inform better experiences.
As a freelance UX Researcher for The Wellness Lab and UX Writer for SaliHub, I've turned customer insights into product decisions, defined voice and tone, and created communication guidelines across app, web, and marketing touchpoints.
I'm also an active design educator and IxDF Local Leader in Cuenca, facilitating workshops, mentoring learners, and helping strengthen Ecuador's design community.
Experience
Work history, roles, and key accomplishments
UX Researcher
The Wellness Lab
Jan 2026 - Present (8 months)
Designed and ran user research for a wellness brand, combining surveys and interviews to identify needs and improvement opportunities. Delivered findings that informed product and experience decisions.
Education
Degrees, certifications, and relevant coursework
Coderhouse
Certificate, UX/UI Design
2021 - 2022
Completed UX/UI Design and Advanced UX/UI Design programs, covering wireframing, interactive prototyping, and user-centered design principles.
Fine Tuned English
Certificate, English
2019 -
Studied English proficiency, achieving a B1+ level.
Universidad Técnica Particular de Loja
Bachelor's Degree, Fine Arts
2018 -
Pursued a Bachelor's Degree in Fine Arts and Design, developing skills in visual arts and design.
Availability
Location
EcuadorAuthorized to work in
Job categories
Skills
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