Alex Imbaquingo

Contribute to user research and usability research in alignment with The Tor Project’s research guidelines.

Participación en un proyecto de investigación de consumidores para Health-Ade / Generous Brands, enfocado en encuestas, análisis de datos, benchmarking competitivo e identificación de patrones de comportamiento del consumidor.

Contribuyo al equipo de UXR de Oppia en investigación de usabilidad, análisis de feedback de usuarios y evaluación de la experiencia de aprendizaje.

Lead researcher and systems architect at BIVEC (originated as an applied research initiative in 2020, formalized in 2026 into a Sociotechnical Systems & Behavioral Analytics lab).

• Lead applied research at the intersection of human behavior, organizational network analysis (ONA), and system telemetry.
• Developed diagnostic frameworks for operational friction and cognitive load assessment in dis

Arquitecto del Marco Metodológico BIVEC© de Ingeniería de Sistemas Humanos.

• Dirección del centro analítico central, desarrollo del algoritmo DCS y telemetría de fricción operativa.
• Liderazgo de la Red Descentralizada de Fellows de Campo en Ecuador.
• Aplicación de Big Data, análisis de redes complejas (ONA) y ciencias del comportamiento a la eficiencia en PYMEs.

Auditoría de calidad y consistencia semántica en datasets multimodales de voz y lenguaje natural en español, optimizando la precisión de modelos de reconocimiento del habla (Speech-to-Text) y sistemas de Inteligencia Artificial conversacional (proyecto Aether ML).

Led real-time monitoring of data workflows and Workforce Management (WFM) to ensure operational efficiency for regional back-office operations (Ecuador and Peru).

• Applied behavioral data models and business intelligence pipelines in Power BI to monitor and automate critical operational KPIs (SLA, Average Handle Time).
• Mitigated service delivery bottlenecks and optimized resource allocation in

Managed field operations, data integrity, and program delivery for a portfolio of 600+ active beneficiaries.

• Supervised and coordinated field logistics and volunteer teams (20+ field volunteers) across community service points (PPS).
• Conducted field data collection, quality assurance, and impact reporting (RELAP framework), ensuring compliance with international Child Safeguarding protocols.

Managed field casework and operations for public social programs across rural communities in Sucumbíos, coordinating with public healthcare and local government networks.

• Independently designed and deployed a Civic Tech web tool (ETL pipeline) that automated monthly technical compliance reporting through GPS-tagged EXIF metadata extraction, drastically reducing manual paperwork latency for fiel

Led the design and execution of Monitoring, Evaluation, Accountability, and Learning (MEAL) architectures for local social investment and infrastructure projects. Designed data tracking indicators and institutional reporting frameworks for local governance.

Coordinated municipal programs for senior citizens, designing interventions to strengthen cognitive health and community inclusion. Produced data-informed monitoring reports to support executive decision-making and municipal resource planning.

Designed and implemented behavioral frameworks and socio-emotional learning protocols at Escuela Venezuela No. 52. Optimized student engagement through interactive dynamics and quantitative behavioral tracking (180 certified hours).

Directed regional operational logistics and digital literacy programs across Sucumbíos Province, managing a distributed instructional team and coordinating with 19 rural Digital Community Centers (Puntos Digitales). Impacted 130+ youth across 7 rural cantons.

Planned and directed community development initiatives across 5 rural communities. Facilitated participatory behavioral workshops and social integration activities, reaching 450+ direct beneficiaries (350 children/adolescents and 110 adults).

Led the psychopedagogical support department at Escuela Adolfo Jurado González (240 hours). Conducted psychometric assessments to identify cognitive and learning barriers, coordinating with multidisciplinary faculty to implement data-backed accommodations.

Directed a 360-hour project focused on inclusive pedagogical strategies at Escuela Quito No. 6. Integrated digital learning tools to improve retention rates, student experience, and classroom engagement.

Conducted UX and SEO research for B2B competitive positioning. Analyzed customer journeys and optimized information architecture to reduce cognitive friction in digital touchpoints and improve conversion rates.

Mención: Intervención en Emergencias y Desastres

Mar 2026

Jun 2026

Dec 2025

Dec 2025

Dec 2025

Dec 2025

Sep 2025

Nov 2025

Oct 2025