Open to opportunities

Estefany Arreaza

@estefanyarreaza

I manage high-volume client email operations, resolve inquiries quickly, and build reliable CRM-driven support workflows.

Venezuela

Message

What I'm looking for

I'm looking for a client support or operations role where I can manage email communication, resolve customer inquiries, maintain organized CRM records, and improve response efficiency.

I'm currently supporting Fix Smart Appliance Services LLC, where I manage high-volume client correspondence, resolve inquiries, and maintain CRM and Google Sheets records for service operations.

My outreach campaign sourced and emailed 50–100+ prospects daily, generating 70+ high-intent inquiries and 10 new strategic partners providing recurring project volume. I maintain first-response times under five minutes for direct inquiries and under 10 minutes for complex cases.

I also supported Blakemore Mortgages with client outreach, intake questions, scheduling, and escalation. I communicate fluently in English and Spanish and bring experience with Google Workspace, Microsoft 365, GoHighLevel, Rossware, and CRM platforms.

Experience

Work history, roles, and key accomplishments

Current

Email Support & Client Operations Coordinator

Current

Fix Smart Appliance Services LLC

Feb 2026 - Present (7 months)

Executed a six-month high-volume cold outreach campaign, sourcing and emailing 50-100+ prospects daily, resulting in 70+ high-intent inquiries and 10 new strategic partners. Managed high-volume email correspondence, resolved client disputes, and maintained CRM databases.

problem resolution Database Management Data Analysis Process Optimization Google Sheets CRM Platforms Google Business Profile Microsoft 365 Google Workspace GoHighLevel Rossware Canva

Social Media & Lead Generation Specialist

Blakemore Mortgages

Dec 2025 - Feb 2026 (2 months)

Managed multi-channel email communications with prospective and existing clients, resolving initial questions and guiding them through the intake process. Vetted client inquiries via email and phone, coordinating schedules and routing complex requests to the Branch Manager.

Written Communication Email Communication Lead Generation Scheduling Client intake