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Esma  Hancer DincED
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Esma Hancer Dinc

@esmahancerdinc

Operations manager driving logistics efficiency and business growth.

Turkey
Message

What I'm looking for

I seek a logistics/operations role where I can streamline processes, lead teams, grow international business, and improve customer satisfaction in a results-driven, collaborative environment.

I am an operations and business development leader with over 13 years of experience in logistics, sales and international network management. I specialize in optimizing operational processes, crisis response, and building durable customer and agency relationships across global markets.

Throughout my career I have led teams to improve performance, managed end-to-end shipment and intermodal processes, and developed new department setups and agency networks that increased customer retention and revenue. I bring disciplined, detail-oriented planning, strong verbal and written communication, and a hands-on approach to problem solving under pressure.

I am passionate about creating scalable operational systems and winning customer trust through reliable execution and proactive relationship management. My background spans roadway, intermodal and international freight operations, pricing and tender preparation, and converting prospects into sustainable clients.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

İstanbul Aydın University logoSU

İstanbul Aydın University

Certificate, Translation (English-Turkish)

2014 - 2014

Completed English-Turkish Translation program at İstanbul Aydın University in 2014.

Beykent University logoBU

Beykent University

Certificate, International Logistics

2011 - 2011

Completed studies in International Logistics at Beykent University in 2011.

SL

Santralanadolu Lisesi

High School Diploma, High School

Attended Santralanadolu High School in İstanbul.

Tech stack

Software and tools used professionally

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Esma Hancer Dinc - Operations Manager - Capella Lojistik | Himalayas