EUERVIE User
@ervieuser
Biomedical Engineering Technician with strong technical support experience.
United StatesWhat I'm looking for
I am a dedicated Biomedical Engineering Technician with a solid foundation in technical support and biomedical engineering. With an Associate’s Degree from the Benjamin Franklin Institute of Technology, I have honed my skills in troubleshooting, preventative maintenance, and equipment repair. My experience spans various healthcare settings, where I have successfully performed service calls and maintained critical medical equipment.
Throughout my career, I have demonstrated my ability to provide exceptional customer service, ensuring that both patients and healthcare professionals have the support they need. My technical expertise includes working with infusion pumps, EKG machines, and anesthesia equipment, as well as providing virtual technical support to resolve complex issues. I am passionate about leveraging my skills to improve healthcare outcomes and enhance the efficiency of medical technology.
Experience
Work history, roles, and key accomplishments
Biomedical Engineering Technician
Compass Group/Crothall Healthcare
Mar 2020 - Present (5 years 2 months)
Performed preventative maintenance on medical equipment and responded to service calls from nurses. Ensured all equipment was functioning correctly and safely for patient care.
Courier
DispatchIt!
Nov 2020 - Present (4 years 6 months)
Provided courier services by delivering packages using a personal vehicle through a mobile application. Ensured timely and efficient delivery of goods to various destinations.
Road Service Technician
AAA Northeast
Jun 2017 - Apr 2022 (4 years 10 months)
Provided roadside assistance to members, including battery sales, jump starts, lock-out services, flat tire changes, and fuel delivery. Maintained high levels of customer satisfaction through prompt and effective service.
Biomedical Engineering Technician
ABM Healthcare
Sep 2019 - Mar 2020 (6 months)
Conducted preventative maintenance on medical equipment at Leonard Morse Hospital and Framingham Union Hospital. Responded to service calls initiated by nurses to address equipment malfunctions.
Biomedical Engineering Technician Intern
Good Samaritan Medical Center
Jan 2019 - Apr 2019 (3 months)
Performed preventative maintenance on medical equipment and repaired approximately 25 Infusion, PCA, & PC pumps and 5 EKG machines. Troubleshot anesthesia machines, blood pressure machines, pulse oximeters, and vital sign monitors, researching error codes using manufacturer manuals.
Technical Support Representative
Plumchoice
Jan 2015 - Feb 2016 (1 year 1 month)
Provided remote technical support for customers of Avast Total Support and HP, performing various scans to eliminate computer viruses. Installed, upgraded, and uninstalled software, and troubleshot networking and peripheral connection issues.
Education
Degrees, certifications, and relevant coursework
Benjamin Franklin Institute of Technology
Associate's Degree, Biomedical Engineering Technology
Completed coursework in DC & AC Circuits, Electronics I & II, Digital Principles, Anatomy & Physiology, Intro to Electro-Mechanical Systems, and Medical Instrumentation I & II. Gained foundational knowledge in biomedical engineering technology.
Southeastern Regional Technical High School
High School Diploma, General Studies
Graduated from Southeastern Regional Technical High School.
Availability
Location
United StatesAuthorized to work in
Job categories
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