Open to opportunities

Erminia Montesdeoca

@erminiamontesdeoca

Message

I support busy offices with organized administration and bilingual customer service.

United States

Message

What I'm looking for

I'm seeking an administrative, office support, receptionist, school office, banking, or customer service position where my communication, organization, bilingual skills, and ability to learn new systems can support a professional team.

At Discos Goma, I support daily office operations as an independent reception and office-support contractor, answering client calls, coordinating tasks, and helping create social media video content that contributed to YouTube growth from approximately 145,000 to 176,000+ subscribers.

I've also managed classrooms for Southwest Independent School District and balanced reception, payments, customer service, and salon support at Michelle’s Pet Salon. I bring professional phone communication, scheduling, record accuracy, and fluent English and Spanish to administrative, school office, banking, and customer service work.

Experience

Work history, roles, and key accomplishments

Current

Reception, Independent Phone & Front Desk Contractor, Office Support

Current

Discos Goma

May 2022 - Present (4 years 4 months)

Organized projects, coordinated tasks, and adapted to change priorities in a fast-paced office environment. Assisted with company social media video content, contributing to YouTube growth from approximately 145,000 to 176,000+ subscribers over three years.

Customer Service Data Entry Problem Solving Professional Written Communication Administrative Support