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@erinhu
Driven business graduate passionate about retail transformation and sustainability.
As a recent graduate from Ivey Business School, I have cultivated a strong foundation in business administration and sustainability. My academic journey has been marked by notable achievements, including securing 2nd place in the PBSN x RBCx Catalyze Case Competition. I have actively engaged in various leadership roles, such as serving as VP Communications for the Scotiabank International Case Competition and as Chief Operating Officer for PennyDrops, where I honed my skills in communication, strategy, and project management.
My professional experience includes internships at Accenture, Lululemon, and Peko Produce, where I developed a keen understanding of the retail industry and strategic problem-solving abilities. At Accenture, I enhanced client satisfaction and identified strategic partnerships within Canada's AI ecosystem. My time at Lululemon allowed me to streamline operations and implement sustainability initiatives, while at Peko Produce, I successfully launched a loyalty program that significantly reduced customer acquisition costs. I am passionate about leveraging my skills to drive impactful change in the retail sector.
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Work history, roles, and key accomplishments
Accenture
Jun 2024 - Jul 2024 (1 month)
As a Design Experience Analyst Intern, I enhanced client satisfaction by creating project plans and developing business use cases. I analyzed Canada's AI ecosystem to identify strategic partnerships and opportunities, and led a project that generated efficiency recommendations for a public sector client, earning recognition from leadership.
Lululemon
Jun 2023 - Aug 2023 (2 months)
In my role as a Product Operations Intern, I transformed the onboarding process for the Sustainable Claims and Labels program and streamlined vendor contracting processes. I optimized team collaboration through workshops and organized Jira roadmaps to enhance communication and accountability across teams.
Peko Produce
May 2022 - Aug 2022 (3 months)
As a Community and Partnerships Intern, I increased average order value significantly by creating a grocery add-on product and decreased customer acquisition costs through a new loyalty rewards program. My work involved extensive market research and integration of technology to enhance customer experience.
Degrees, certifications, and relevant coursework
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