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Erik VolkEV
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Erik Volk

@erikvolk

Document & Data Specialist | PDF-to-Excel, OCR cleanup, loan-file review. Six years of audited federal document work at 99%+ accuracy.

United States
Message

What I'm looking for

Fully remote, asynchronous, deadline-based work: part-time, contract or project roles where I process, review or convert documents against clear standards and work independently. Document review, data entry and validation, PDF-to-spreadsheet conversion, OCR cleanup, loan-file review and SOP writing all fit. Texas-based, U.S. citizen, no relocation or travel.

I turn messy documents into clean, usable data. For the last six years I have processed financial applications and loan files for two federal agencies, where accuracy is audited: 3,300+ eligibility determinations and daily file reviews at better than 99% on quality review, and 25,000+ applications processed during the 2020–2022 disaster-loan surge.

What I deliver: scanned PDFs, forms and statements converted into clean spreadsheets with every field checked against the source; document sets indexed, tagged, deduplicated and OCR-cleaned with a searchable page-level index; data cleanup and reconciliation against a second source, with mismatches flagged; and standard operating procedures and training materials written from your actual workflow, not a template.

How I work: clear scope, a sample delivered before the full run on any large job, and a written QA log with every delivery. I built my own OCR, deduplication and document-indexing tooling for 500-page scanned files, so volume is not a problem; the human time goes into checking, not retyping.

Background: U.S. Army officer (2012–2017), West Point economics graduate, former mortgage banker, and currently a federal loan specialist with the U.S. Department of Veterans Affairs. Texas-based, U.S. citizen, fully remote, and available for asynchronous, deadline-based work.

Experience

Work history, roles, and key accomplishments

UA
Current

Loan Specialist

Jun 2024 - Present (2 years 4 months)

Loan Guaranty Service, fully remote. Review 1–2 complete loan files per day against written federal standards at better than 99% accuracy, logging every deficiency and corrective action. Issued 3,300+ eligibility certificates at 99%+ accuracy on quality review. Wrote the training materials and led the sessions for a regional platform rollout; ongoing technical support to staff and external users.

U.S. Small Business Administration logoUA

Disaster Recovery Specialist

U.S. Small Business Administration

Jun 2022 - Jun 2024 (2 years)

Office of Disaster Assistance; Citrus Heights, CA, deployed on-site to Maui, HI (Lahaina wildfire response). Processed up to 20 financial applications per day, reconciling each against supporting documents and program requirements; met daily production targets across multiple concurrent disaster declarations. Prepared and verified closing documents and walked applicants through them.

U.S. Small Business Administration logoUA

Loan Officer

U.S. Small Business Administration

May 2020 - May 2022 (2 years)

Office of Disaster Assistance, Fort Worth, TX. Processed 25,000+ EIDL, home and business disaster-loan applications ($3.5 billion) over two years, with complete records and logs of every applicant contact and a written justification for every decision. Verified collateral, financial statements and asset values against program rules on complex and marginal files.

U.S. Army logoUA

Officer, U.S. Army (Veteran)

May 2012 - Aug 2017 (5 years 3 months)

Fort Hood, TX. Supervised 40–140 personnel and $2–40 million in equipment across positions of increasing responsibility; built and delivered training programs; tracked performance and reported issues with recommended fixes. Led a 30+ soldier platoon deployed to Guantanamo Bay, Cuba (2014).

Education

Degrees, certifications, and relevant coursework

United States Military Academy logoUA

United States Military Academy

Bachelor of Science, Economics

Bachelor of Science in Economics with a minor in Environmental Engineering, completed in May 2012.

Tech stack

Software and tools used professionally

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