Open to opportunities

Eric Prado

@ericprado1

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Internal communications specialist passionate about storytelling and team engagement.

United States

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What I'm looking for

I am seeking a role that values creativity and collaboration, offering opportunities for growth and impactful communication.

I am an experienced Internal Communications Specialist with a strong background in crafting engaging content that connects and inspires over 30,000 team members. Currently, I serve as the point of contact for all internal communications requests at Universal Destinations & Experiences, where I manage the intake process, track progress, and ensure timely delivery across multiple platforms. My role involves writing, editing, and publishing a variety of content, including newsletters and operational alerts, while collaborating cross-functionally with departments like HR and Marketing to spotlight team member achievements and enhance awareness of company initiatives.

Previously, I worked as a Documentation Coordinator, where I designed and edited internal documents to ensure clarity and accuracy, adhering to company standards. My experience also includes an internship in Operational Alignment & Compliance, where I gained valuable insights into data management and operational safety standards. I am committed to fostering a culture of communication and collaboration, and I thrive in environments where I can contribute to team success and organizational alignment.

Experience

Work history, roles, and key accomplishments

Current

Internal Communications Specialist

Current

Universal Destinations & Experiences

Nov 2023 - Present (1 year 7 months)

Serve as the point of contact for all internal communications requests, managing intake and ensuring timely delivery across multiple platforms. Write and publish engaging content for over 30,000 Team Members, collaborate with various departments, and lead editorial content planning.

Internal Communications Content Creation Stakeholder Management Cross Functional Collaboration Reporting Event Coordination Administrative Support Social Media Management

Documentation Coordinator

Universal Destinations & Experiences

May 2023 - Jul 2023 (2 months)

Designs, writes, and edits internal documents for clarity and accuracy. Maintains documentation standards, manages document control processes, and collaborates with management to ensure compliance with company policies.

Documentation Management Proofreading Technical Writing Compliance Document Management Editing Communication Team Collaboration SOP Development

Intern

Universal Destinations & Experiences

Sep 2022 - May 2023 (8 months)

Collected data and provided input to documents and databases while partnering with various departments. Gained insights into operational safety standards and participated in Environmental, Health & Safety responsibilities.

Data Management Document Management Research Compliance Communication

Team Leader & Lifeguard

Universal Destinations & Experiences

Mar 2019 - May 2023 (4 years 2 months)

Led a team of over 200 lifeguards, providing mentorship and development opportunities. Conducted benchmark meetings to enhance team performance and communication skills.

Team Leadership Mentorship Lifeguarding Communication Training

Education

Degrees, certifications, and relevant coursework

University of Central Florida

Bachelor of Arts, Communications

2021 - 2023

Grade: 3.6 GPA

Activities and societies: National Society of Leadership and Success, Tau Sigma, Omicron Delta Kappa

Bachelor of Arts in Communications with a minor in International and Global Studies. Achieved a GPA of 3.6 while actively participating in various organizations that foster leadership and academic excellence.