Eric Mugwe
@ericmugwe
AI & CRM automation specialist optimizing operations with data-driven workflows and CRM implementations.
KenyaWhat I'm looking for
I am an AI and CRM Automation Specialist with over 3 years of experience designing and deploying end-to-end automation workflows using tools like Zapier, Airtable, Monday.com, and Make.com. I translate complex business challenges into streamlined digital solutions that reduce manual workloads and improve decision-making.
As a Property Manager I optimized rent and service charge collection to increase landlord income by 25% within six months and implemented remote financial reporting systems to streamline stakeholder collaboration. In prior roles I supported business growth—contributing to a 20% profitability increase as a Technical Sales Representative and improving marketing campaign effectiveness by 25% as a Market Research Officer.
I combine technical automation skills with strong financial management, reporting, and customer service capabilities. I am results-driven, focused on measurable impact, and committed to building scalable processes that deliver efficiency and growth.
Experience
Work history, roles, and key accomplishments
Property Manager
Etwons Property Consultants Limited
Jun 2022 - Present (3 years 9 months)
Optimized rent and service charge collection, increasing landlord income by 25% within six months and implemented remote financial reporting to streamline stakeholder collaboration across locations.
Technical Sales Representative
M-GAS Limited
Feb 2021 - Feb 2022 (1 year)
Enrolled new residential customers for LPG services, implemented installation processes that reduced errors and contributed to a 20% increase in profitability.
Market Research Officer
Hekiwa Limited
Jan 2020 - Oct 2020 (9 months)
Conducted market research and data analysis that increased campaign effectiveness by 25% and grew lead generation by 15% within six months.
Sales Attendant
Mimamu Hardware
Dec 2018 - Dec 2019 (1 year)
Increased daily sales through upselling and promotions, maintained accurate inventory levels, and resolved customer complaints to improve service.
Education
Degrees, certifications, and relevant coursework
Egerton University
Bachelor of Arts, Economics & Sociology
2012 - 2015
Bachelor of Arts in Economics and Sociology completed at Egerton University from January 2012 to August 2015.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Interested in hiring Eric?
You can contact Eric and 90k+ other talented remote workers on Himalayas.
Message EricFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
