Hoang (Eric) Ly
@ericly
Senior software engineer delivering scalable, user-focused frontend and backend systems.
What I'm looking for
I am a Senior Software Engineer with 10+ years building scalable, user-centric products across frontend, backend, and cloud platforms. I have led high-impact launches, including an AI-powered Olympic chatbot handling 1M+ queries, Airbnb Experiences and Online Experiences used by 10,000+ hosts, and secure IAM systems at Amazon that reduced QA time by 42%.
My technical expertise spans React, TypeScript, Node.js, Python, GraphQL, AWS, and GCP, and I have extensive experience with microservices, real-time data pipelines, and AI/ML integrations such as Google Gemini, LangChain, and Hugging Face. I design resilient cloud infrastructure with Terraform, Docker, and Kubernetes and prioritize measurable business outcomes like engagement, performance, and revenue growth.
I collaborate effectively with cross-functional teams worldwide, lead QA and load testing efforts, and deliver production-grade systems that scale under heavy traffic. I seek opportunities where I can drive technical innovation, mentor peers, and build products that impact millions of users.
Experience
Work history, roles, and key accomplishments
Senior Software Engineer
Huge
Jul 2022 - Present (3 years 3 months)
Built and launched OLI, an AI-powered Olympic chatbot supporting 1M+ queries and enabled sub-second conversational UI across NBC Olympic platforms while scaling backend microservices to handle 10x traffic spikes with zero downtime.
Designed and shipped the Experiences booking flow and launched Online Experiences in 4 weeks, increasing guest engagement 15% and enabling 10,000+ hosts to earn income during COVID-19 while reducing page load times by 25%.
Engineered features for Amazon Connect Contact Lens delivering scalable transcription insights and dashboards that reduced supervisor response time 20% and cut manual QA time by 42% via automated analytics tools.
Education
Degrees, certifications, and relevant coursework
Illinois Institute of Technology
Master of Science, Computer Science
2013 - 2015
Completed a Master's Degree in Computer Science with coursework and projects focused on software engineering and scalable systems.
Illinois Institute of Technology
Bachelor of Science, Computer Science
2009 - 2013
Completed a Bachelor's Degree in Computer Science with emphasis on software development and systems.
Tech stack
Software and tools used professionally
Google Tag Manager
Amazon Connect
AWS IAM
Kubernetes
Cloudflare
PostgreSQL
MongoDB
Gmail
Node.js
Django
Spring Boot
Ruby on Rails
Next.js
Tailwind CSS
Google Analytics
Redis
Terraform
Jira
RxJava
Java 8
styled-components
React
JavaScript
Python
HTML5
Java
ES6
CSS 3
Java EE
Kafka
Django REST framework
FastAPI
Amazon Comprehend
SQLAlchemy
New Relic
Apollo
Gemini
GraphQL
Elasticsearch
Django CMS
AWS Lambda
TypeScript
React Testing Library
Docker
JavaCC
Django REST framework JWT
Hugging Face
LangChain
Playwright
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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