Erick Nyang'endo
@ericknyangendo
Self-driven control tower associate focused on process improvement.
KenyaWhat I'm looking for
I am a self-driven and responsible individual with a strong commitment to teamwork and efficiency. My experience as a Control Tower Associate at Copia, Kenya, has equipped me with the skills to generate operational reports and provide valuable analysis that enhances client satisfaction. I am dedicated to promoting process improvements and ensuring compliance with internal regulations, which has led to increased revenue and reduced costs for the company.
In addition to my current role, I have a diverse background that includes teaching practice at Maliki Boys High School, where I prepared lessons and guided students effectively. My earlier experiences in retail and sales have further honed my customer service skills and ability to manage inventory efficiently. I am passionate about continuous professional development and actively seek opportunities to enhance my skills through training and self-education.
Experience
Work history, roles, and key accomplishments
Control Tower Associate
Copia
Sep 2022 - Present (2 years 9 months)
Responsible for generating operational reports, analyzing data, and ensuring compliance with internal regulations. Actively participates in process improvement initiatives and supports operational tasks as needed.
Teaching Practice
Maliki Boys High School
Mar 2022 - May 2022 (2 months)
Prepared lessons and teaching materials, guided classroom discussions, and managed student behavior. Engaged with parents regarding student progress and assisted with extracurricular activities.
Supermarket Assistant
Kisii Matt Supermarket
Jan 2020 - Aug 2020 (7 months)
Managed stock levels, assisted customers, and operated checkouts. Ensured product rotation and maintained cleanliness in the store.
Sales Person
Double-line International Limited
Feb 2017 - Mar 2017 (1 month)
Engaged with customers to maintain and extend sales territory, increased sales, and provided feedback to producers. Participated in sales meetings and collected dues.
Education
Degrees, certifications, and relevant coursework
MTMasinde Muliro University of Science and Technology
Bachelor of Education Arts, Education
2018 - 2021
Grade: Second Class Upper Division
Graduated with a Bachelor of Education Arts, focusing on Education. The program provided a comprehensive understanding of educational theories and practices.
St. Theresa's Bogiakumu Secondary School
Secondary Education, Secondary Education
2012 - 2016
Grade: C+
Completed secondary education with a focus on Mathematics, English, Kiswahili, Chemistry, Biology, Business Studies, Christian Religion, and History and Government.
Elgon View College
Certificate of Computer Packages, Computer Science
2015 - 2015
Grade: Distinction
Completed a Certificate in Computer Packages, achieving a Distinction. The course covered essential computer skills and software applications.
Kangemi Primary School
Primary Education, Primary Education
2008 - 2012
Grade: B-
Completed primary education with a strong foundation in Mathematics, English, Kiswahili, Science, and Social Studies.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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