Looking for a job

Ericka McRaney

@erickamcraney

Message

I protect customers and manage accurate, secure medical records with strong attention to detail.

United States

Message

What I'm looking for

I'm looking to apply my customer service, medical records, confidentiality, and communication skills in a role where I can support people and continue growing through my nursing education.

I've supported patients at Valley Woman's Health by organizing health information and keeping medical records accurate, complete, secure, and accessible to authorized personnel.

At Vivint, I've worked from home as a Monitoring Specialist, calling customers and emergency response teams to help protect homes and families across the United States.

I'm currently completing my ASN nursing program at Joyce University, bringing customer service, confidentiality, data management, communication, and problem-solving skills to my work.

Experience

Work history, roles, and key accomplishments

Monitoring Specialist

Vivint

Nov 2020 - Sep 2025 (4 years 10 months)

Provided customer service by making calls to customers and emergency response teams, ensuring the safety and protection of homes and families across the US.

Customer Service Communication Skills Problem Solving Critical Thinking Microsoft Genesys Teams

Medical Records Clerk

Valley Women's Health

Jun 2019 - Oct 2020 (1 year 4 months)

Responsible for handling and organizing patients' health information, ensuring medical records are accurate, complete, secure, and accessible to authorized personnel.

Data Entry Database Management Filing Record keeping Attention To Detail Confidentiality Organizational Skills Time Management