Open to opportunities

Eric Eustice

@ericeustice

Enterprise chief medical officer leading emergency quality, peer review governance, and patient safety across large health systems.

United States

Message

What I'm looking for

I’m looking to lead enterprise-scale medical quality and safety as an enterprise CMO—building peer review governance, directing clinical strategy, and using outcomes analytics to drive measurable improvements, accreditation-ready performance, and safer emergency care.

I’m a physician executive serving as Chief Medical Officer while also leading Emergency Medicine and Network Peer Review governance within a 1M+ patient, 20,000+ employee integrated academic health system. I build credibility across operational authority and governance-level oversight—so clinical strategy and quality/safety move together, not in silos.

I architected and implemented the health network’s peer review governance system “from the ground up,” replacing fragmented, campus-level review with a standardized enterprise-level framework now used across the organization. In parallel, I provide executive oversight for an Emergency Department exceeding 300,000 annual visits, directing throughput and evidence-based pathways that sustain a Left-Without-Being-Seen (LWBS) rate under 1%—well ahead of national benchmarks.

Across my roles, I develop evidence-based clinical protocols informed by enterprise health system analytics, evaluate performance gaps using healthcare data/outcomes interpretation, and drive measurable improvements in patient outcomes and system efficiency. I also oversee clinical governance programs (peer review, physician performance evaluation, credentialing, and risk management) and ensure regulatory readiness and accreditation compliance (TJC, CMS, ACEP), while mentoring leaders and fostering a culture of scientific rigor, continuous learning, and quality improvement.

Experience

Work history, roles, and key accomplishments

Current

Chief of Emergency Medicine (Level I)

Current

St. Luke's University Health Network

Jan 2022 - Present (4 years 6 months)

Directed clinical strategy and operations for an Emergency Department exceeding 300,000 annual visits at the Bethlehem campus Level I Trauma Center. Reduced Left-Without-Being-Seen (LWBS) to under 1% through throughput redesign and evidence-based clinical pathways, while leading performance analytics, mentoring, and regulatory/accreditation compliance.

Emergency Medicine Level I Trauma Oversight ED Flow Management Clinical Protocol Development Clinical Analytics Patient Safety Quality Improvement Regulatory Compliance Accreditation CMS Quality Reporting

Current

Chair, Network Peer Review Committee

Current

St. Luke's University Health Network

Jan 2021 - Present (5 years 6 months)

Created the network's peer review system and process from the ground up, establishing an enterprise standard used across a multi-hospital 20,000+ employee health network. Led network clinical governance and peer-review activities to evaluate outcomes and physician performance, analyze clinical event data for improvement and risk mitigation, and ensure compliance with regulatory and accreditation r

Clinical Outcomes Risk Mitigation Reducing Adverse Clinical Events Regulatory Compliance Accreditation Requirements CMS Root Cause Analysis PDSA Cycles

Current

Chief Medical Officer (Sacred Heart)

Current

St. Luke's University Health Network

Jan 2020 - Present (6 years 6 months)

Led multidisciplinary physician teams accountable for clinical quality, safety, and outcomes across inpatient hospital services at the Sacred Heart campus, including governance programs such as peer review, credentialing, and risk management. Developed evidence-based clinical protocols using outcomes and enterprise analytics to drive measurable improvement in patient outcomes and system efficiency