At RISE SCIENCE SLEEP TRACKING APP, I help customers resolve app-related concerns by guiding them through troubleshooting. When I encounter a software malfunction or bug, I document the details and escalate it to the appropriate technical team.
At Qualfon Philippines, Inc, I supported customers with mobile and internet services, billing, and technical issues. At Inspiro Relia Inc., I helped students improve their English communication through personalized guidance; I’m also TEFL/TESOL certified.
