Open to opportunities

Erica Hazewood

@ericahazewood

Message

Care coordination professional at CVS Health using Power BI to identify care gaps and support continuity.

United States

Message

What I'm looking for

I’m eager to leverage my background in care management to drive success for Cencora.

At CVS HEALTH, I facilitate patient and provider outreach to address care needs and support continuity. I use Power BI, Quickbase, and Case Assistant to evaluate performance metrics and identify trends and gaps.

I also use MedCompass, case assistant, and CEC for utilization reviews and medical record analysis, and Nabla Ambient AI to document remote care planning sessions. I follow HIPAA and program requirements while coordinating discharge planning and resolving barriers to care.

Previously, at THE DANNON PROJECT, I engineered analytics-driven reporting tools and managed federally funded workforce development grants, contributing to funding efforts for a $4.2M program. My experience also includes social services leadership, behavioral health program management, compliance-focused training, and grant consulting.

Experience

Work history, roles, and key accomplishments

Current

Case Manager / Care Coordinator / Subject Matter Expert

Current

CVS Health

Oct 2021 - Present (4 years 11 months)

Facilitated patient and provider outreach within a centralized care coordination environment to address care needs, promote continuity, and support quality outcomes. Maintained 100% data integrity across disjointed systems and ensured compliance with HIPAA and organizational standards.

Med Compass Power BI QuickBase Case Management Assistant HIPAA compliance Care Coordination Patient Advocacy Data Analysis Training Nabla Ambient AI

Grant & Training Consultant

Leslie-Patton & Associates

Jul 2018 - Jan 2025 (6 years 6 months)

Designed and supported compliance-focused training programs and scrutinized grant applications, reports, and proposals for accuracy and adherence to funding stipulations. Performed compliance reviews against federal, state, foundation, and private funding guidelines.

Grant writing Compliance Training Budget Planning Research Reporting

Director of Social Services

Go To Healthcare Placement

Dec 2020 - Jul 2021 (7 months)

Directed social services functions, care plans, and resident assessments for long-term care facilities, ensuring adherence to regulatory and quality standards. Monitored compliance with federal and state standards and instituted workflow improvements.

PointClickCare Compliance Care Coordination Staff Supervision Budget Management

Program Manager

Health Connect America

Mar 2020 - Nov 2020 (8 months)

Orchestrated behavioral health program activities, ensuring adherence to service standards, compliance requirements, and performance expectations. Supervised program staff and spearheaded quality improvement initiatives.

Program Management Compliance Quality Improvement Performance Metrics Budget Management

Training & MIS Data Specialist / Project Coordinator

The Dannon Project

Dec 2014 - Feb 2020 (5 years 2 months)

Delivered staff training on motivational interviewing, data accuracy, documentation standards, and program requirements. Managed federally funded workforce development grants and engineered analytics-driven reporting tools.

Training Data Analysis Grant Management Reporting Research Program improvement

Social Work Supervisor / Service Supervisor

Alabama Department of Human Resources

Sep 2010 - Oct 2014 (4 years 1 month)

Supervised child welfare and adult services staff, ensuring adherence to agency, state, and federal requirements. Conducted case file audits, case reviews, and eligibility assessments to verify accuracy and compliance.

Supervision Case Management Compliance Audit Reporting Budgeting