Erica Dawson
@ericadawson
Dynamic Pharmacy Technician with expertise in customer service and compliance.
What I'm looking for
I am a dedicated Pharmacy Technician with extensive experience in the pharmaceutical field, currently working at Affinity in Monroe, LA. My journey began at Gray Pharm Inc., where I honed my skills in medication handling and customer service. Over the years, I have developed a strong ability to resolve prescription issues and provide exceptional support to both patients and healthcare professionals.
At Walgreens, I excelled in prescription filling and insurance reconciliation, significantly minimizing discrepancies and enhancing operational efficiency. My commitment to legal compliance and patient safety has always been at the forefront of my work. I thrive in fast-paced environments and take pride in my ability to train new technicians, ensuring that they adhere to the highest standards of practice.
Experience
Work history, roles, and key accomplishments
Pharmacy Technician
Walgreens
May 2021 - Present (4 years 2 months)
Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy. Called insurance companies to determine prescription cost. Labeled prescription drug containers following specifications.
Pharmacy Technician
Affinity
Jan 2024 - Present (1 year 6 months)
Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy. Resolved account issues and prescription problems via telephone and at counter. Provided exceptional customer service to patients when dispensing medications or answering questions about their prescriptions.
Pharmacy Technician
Gray Pharm Inc.
Mar 2017 - May 2021 (4 years 2 months)
Minimized risk and maintained accuracy through consistent proper medication-handling techniques using the best practices obtained by Continuing Education classes. Maintained proper stock rotation procedures and returned out of date medications to distributors. Helped with record-keeping of insurance claims by running reports, checking data, and resolving discrepancies.
Vet Technician Assistant
Rundell's Vet Hospital
Jan 2010 - Feb 2012 (2 years 1 month)
Assisted the vet with daily animal care routines. Assisted the vet in surgeries and euthanization. Cleaned and cared for pets that were housed over night.
Patient Sitter
Absolute Health Care
May 2010 - Feb 2012 (1 year 9 months)
Bathed, fed, and sat with patient and made sure he was comfortable throughout the night. Provided compassionate care and ensured patient well-being during overnight shifts.
Education
Degrees, certifications, and relevant coursework
Louisiana Tech University
Unknown, Veterinary Medicine
Studied veterinary medicine. Gained foundational knowledge in animal care and health.
Delta Community College
Unknown, General Studies
Undertook studies at Delta Community College. Acquired general education and foundational skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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