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Erica Dawson

@ericadawson

Dynamic Pharmacy Technician with expertise in customer service and compliance.

United States
Message

What I'm looking for

I am looking for a role that allows me to leverage my pharmacy expertise while promoting patient safety and enhancing operational efficiency in a supportive team environment.

I am a dedicated Pharmacy Technician with extensive experience in the pharmaceutical field, currently working at Affinity in Monroe, LA. My journey began at Gray Pharm Inc., where I honed my skills in medication handling and customer service. Over the years, I have developed a strong ability to resolve prescription issues and provide exceptional support to both patients and healthcare professionals.

At Walgreens, I excelled in prescription filling and insurance reconciliation, significantly minimizing discrepancies and enhancing operational efficiency. My commitment to legal compliance and patient safety has always been at the forefront of my work. I thrive in fast-paced environments and take pride in my ability to train new technicians, ensuring that they adhere to the highest standards of practice.

Experience

Work history, roles, and key accomplishments

WA
Current

Pharmacy Technician

Walgreens

May 2021 - Present (4 years 2 months)

Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy. Called insurance companies to determine prescription cost. Labeled prescription drug containers following specifications.

AF
Current

Pharmacy Technician

Affinity

Jan 2024 - Present (1 year 6 months)

Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy. Resolved account issues and prescription problems via telephone and at counter. Provided exceptional customer service to patients when dispensing medications or answering questions about their prescriptions.

GI

Pharmacy Technician

Gray Pharm Inc.

Mar 2017 - May 2021 (4 years 2 months)

Minimized risk and maintained accuracy through consistent proper medication-handling techniques using the best practices obtained by Continuing Education classes. Maintained proper stock rotation procedures and returned out of date medications to distributors. Helped with record-keeping of insurance claims by running reports, checking data, and resolving discrepancies.

RH

Vet Technician Assistant

Rundell's Vet Hospital

Jan 2010 - Feb 2012 (2 years 1 month)

Assisted the vet with daily animal care routines. Assisted the vet in surgeries and euthanization. Cleaned and cared for pets that were housed over night.

AC

Patient Sitter

Absolute Health Care

May 2010 - Feb 2012 (1 year 9 months)

Bathed, fed, and sat with patient and made sure he was comfortable throughout the night. Provided compassionate care and ensured patient well-being during overnight shifts.

Education

Degrees, certifications, and relevant coursework

Louisiana Tech University logoLU

Louisiana Tech University

Unknown, Veterinary Medicine

Studied veterinary medicine. Gained foundational knowledge in animal care and health.

Delta Community College logoDC

Delta Community College

Unknown, General Studies

Undertook studies at Delta Community College. Acquired general education and foundational skills.

Tech stack

Software and tools used professionally

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Erica Dawson - Pharmacy Technician - Walgreens | Himalayas