
Erdit Sadiki
@erditsadiki
IT Support Specialist at Sandoz building AI tools, including a job application assistant that drafts tailored cover letters and sends applications.
What I'm looking for
At Sandoz’s global headquarters in Basel, I’m the first point of contact for on-site IT across departments, handling incidents and service requests from triage through documentation. I also served as the sole IT contact for the executive floor, supporting board-level meetings and conferencing setups.
Alongside full-time work, I’m studying Business Artificial Intelligence at FHNW and building practical AI tools. I owned the requirements, architecture and acceptance for a job application assistant that drafts tailored cover letters through the Claude API, while on AI Study Agents I specified agent capabilities and automated message timing.
Experience
Work history, roles, and key accomplishments
IT Onsite Support Specialist
D-Ploy GmbH
May 2024 - Present (2 years 4 months)
First point of contact for on-site IT at Sandoz headquarters, handling hardware, software, accounts, and mobile devices. Owns incidents and service requests end to end, from triage to documentation.
Sole IT contact for the executive floor, on site and while travelling, with short response windows and high confidentiality. Prepared and supported board-level meetings and their conferencing setups.
Communications Intern
Department of Education, Canton of Basel-Stadt
Aug 2022 - Jul 2023 (11 months)
Produced text, image, and video content for internal and public channels. Turned administrative and technical topics into material people actually read.
Education
Degrees, certifications, and relevant coursework
FHNW - University of Applied Sciences Northwestern Switzerland
Bachelor of Science, Business Artificial Intelligence
2025 -
Pursuing a part-time BSc in Business Artificial Intelligence while working full-time. Coursework includes Python programming, machine learning, knowledge representation and reasoning, and data-driven business applications.
FMS Basel
Fachmatur, Communication and Media
2022 - 2023
Completed a Fachmatur in Communication and Media.
FMS Basel
Diploma, General Education
2019 - 2022
Completed the Fachmittelschule (Specialised Middle School) with a diploma.
Wirtschaftsgymnasium Basel
Grammar School, Business
2018 - 2019
Attended a business-focused grammar school.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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