
Ephrem Ayalew
@ephremayalew
I maintain secure trade systems, networks, and user access for Addis Ababa.
What I'm looking for
I maintain secure, uninterrupted access to Addis Ababa City Administration Trade Bureau portals used by traders, micro-enterprises, and Woreda trade officers.
I monitor local portal infrastructure, manage user accounts for inspectors, licensing officers, and registry clerks, and maintain local networks. I also troubleshoot electronic registration and licensing platforms.
I train Woreda trade staff to use dashboards, log trade violations, and issue digital receipts. I’m growing toward leadership, cybersecurity specialization, and cloud architecture development.
Experience
Work history, roles, and key accomplishments
System Administrator
AA City Administration
Feb 2020 - Present (6 years 7 months)
Monitors and maintains the local node of the Trade Bureau's portal, ensuring uninterrupted access for traders and trade officers. Manages user accounts, troubleshoots electronic registration platforms, and trains staff on digital systems.
Travel Assistant Manager
Dreamport
May 2025 - Aug 2025 (3 months)
Assisted in organizing and managing international and domestic travel logistics. Coordinated bookings, itineraries, and customer support, ensuring high satisfaction.
Education
Degrees, certifications, and relevant coursework
Dreamport
Independent Travel Management Certification, Travel Management
2025 - 2025
Independent Travel Management Certification from Dreamport, completed in 2025.
St. Mary's University
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science from St. Mary's University, Addis Ababa, Ethiopia, completed in 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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