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yishak getu

@yishakgetu

Senior IS Officer at Commercial Bank of Ethiopia, assessing IT infrastructure, network operations, and technology controls.

Ethiopia

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What I'm looking for

I'm interested in Software Engineering, Cloud Engineering, DevOps, Systems Engineering, Network Engineering, and Cybersecurity opportunities, including opportunities in the United States.

At Commercial Bank of Ethiopia, I conduct IT inspections and assessments across information systems, infrastructure, network operations, and technology controls. I analyze technical findings and document observations and recommendations to support improvements in governance, reliability, security, and compliance.

Earlier at Commercial Bank of Ethiopia, I administered and supported enterprise server infrastructure and provided IT support for banking operations. Alongside my work, I completed an MSc in Software Engineering at Quantic School of Business and Technology, with practical work in full-stack applications, machine learning, and RAG systems.

Experience

Work history, roles, and key accomplishments

Current

Senior IS Officer

Current

Commercial Bank of Ethiopia

Mar 2023 - Present (3 years 7 months)

• Conduct IT inspection and assessment activities covering information systems, IT infrastructure, network operations, and technology controls.

• Review IT processes, configurations, operational practices, and technology environments against established requirements and controls.

• Analyze technical findings, identify control or operational gaps, and document observations and recommendations.

System Administrator

Commercial Bank of Ethiopia

Nov 2021 - Mar 2023 (1 year 4 months)

• Administered and supported enterprise server infrastructure within the Server Management team of Commercial Bank of Ethiopia.

• Performed system administration, monitoring, troubleshooting, maintenance, and operational support for enterprise IT systems.

• Investigated system and infrastructure incidents and worked toward timely restoration of affected services.

• Supported server availabil

Associate IS Officer

Commercial Bank of Ethiopia

Feb 2021 - Nov 2021 (9 months)

• Provided information systems and IT support services within Yeka District.

• Diagnosed and resolved user, system, hardware, software, and connectivity-related technical issues.

• Supported day-to-day IT operations and ensured continuity of technology services.

• Assisted users and operational teams with technical problems and IT service requests.

• Performed troubleshooting and coordinat

IT Officer

Commercial Bank of Ethiopia

Jun 2018 - Feb 2021 (2 years 8 months)

• Provided IT support for district-level banking operations, troubleshooting hardware, software, systems, and network connectivity issues.

• Supported users and operational teams with day-to-day IT incidents and service requests.

• Diagnosed technical problems and implemented or coordinated appropriate resolutions.

• Supported computer systems, network-connected devices, and IT infrastructur

Junior IT Officer

Commercial Bank of Ethiopia

Jun 2017 - Jun 2018 (1 year)

• Provided technical support for users and IT systems within the district.

• Diagnosed hardware, software, and connectivity problems and supported their resolution.

• Assisted with installation, configuration, maintenance, and troubleshooting of IT equipment and systems.

• Supported daily IT operations and escalated complex technical issues when required.

IT Trainee

Commercial Bank of Ethiopia

Jun 2016 - Jun 2017 (1 year)

• Supported the IT team with day-to-day technical support and IT operations.

• Assisted with troubleshooting hardware, software, and connectivity issues.

• Supported installation, configuration, and maintenance of IT equipment.

• Developed practical experience in enterprise IT support and banking technology operations.

Education

Degrees, certifications, and relevant coursework

Quantic School of Business and Technology

Master of Science, Software Engineering

2025 - 2026

Graduate study in Software Engineering covering software development, software architecture and design, databases, machine learning, and modern software engineering practices.

Practical work includes full-stack application development, software architecture and refactoring, machine learning applications, and Retrieval-Augmented Generation (RAG) systems.