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Enmanuel Garcia

@enmanuelgarcia

Community Manager and Social Media Specialist at KYL MANAGEMENT, managing 16 social accounts and optimizing content performance.

Panama

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At KYL MANAGEMENT, I managed up to 16 social media accounts across Instagram and TikTok, maintaining audience engagement and content performance. I conducted trend research and monitored competitor activity to support growth-focused content strategies.

At LA AGENCIA, I managed eight accounts across Instagram, TikTok, X, and Threads. I coordinated content scheduling, audience engagement, trend analysis, and creator collaborations to support account growth and visibility.

At ALORICA, I provided customer support across multiple projects and maintained customer satisfaction scores above 85%. I also studied Technological Sciences at UNIVERSIDAD TECNOLOGICA DE PANAMA and Business Administration at UNIVERSIDAD DEL CARIBE.

Experience

Work history, roles, and key accomplishments

Community Manager | Social Media Specialist

La Agencia

Jan 2026 - Jan 2026 (0 months)

Managed eight social media accounts across Instagram, TikTok, X, and Threads. Coordinated content scheduling, audience engagement, trend analysis, and creator collaborations to support account growth and visibility.

Community Management Content Scheduling Audience Engagement Trend Analysis Creator Partnerships Social Media Analytics

Community Manager | Social Media Specialist

KYL Management

Jan 2025 - Jan 2026 (1 year)

Managed up to 16 social media accounts across Instagram and TikTok while maintaining consistent audience engagement and content performance. Conducted trend research, monitored competitor activity, created performance reports, and collaborated with a remote team to execute growth-focused content strategies.

Community Management Content Planning Trend Research Social Media Analytics Multi Platform Management performance reporting Remote Team Collaboration

Customer Support

Alorica

Jan 2022 - Jan 2023 (1 year)

Provided customer support across multiple projects while maintaining customer satisfaction scores above 85%. Resolved inquiries, assisted customers with problem-solving, and delivered consistent service in fast-paced environments.

Customer Support Problem Solving Communication Skills Customer Satisfaction