Open to opportunities

Ojewunmi Enioluwa

@eniyanoluwa

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Detail-oriented Operations and Administrative Support Professional.

Nigeria

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What I'm looking for

I am seeking a role that values high-quality service and offers opportunities for growth.

I am a detail-oriented and empathetic Operations and Administrative Support Professional with hands-on experience in delivering excellent customer-facing and remote support services. My expertise lies in scheduling, coordinating service activities, and managing high-volume communication through phone and email. I thrive in fast-paced, deadline-driven environments and am adept at using Google Workspace, Microsoft Office, and various digital platforms for task management and HR support.

In my current role as a Health Writer and Editor at Semichealth, I have successfully delivered over 20 SEO-optimized health articles, which increased organic traffic by 40%. My ability to coordinate editorial workflows and manage communications has significantly improved response times and reduced missed deadlines. Previously, as a Deputy Supervisor at BJ Alafia Guest Lodge, I resolved over 90% of guest inquiries on first contact, demonstrating my commitment to high-quality service and positive client relationships.

Throughout my career, I have led teams, streamlined processes, and maintained a service-first mindset. My background in sports physiotherapy has equipped me with a unique perspective on client care and communication, further enhancing my ability to foster positive relationships with clients and team members across time zones.

Experience

Work history, roles, and key accomplishments

Health Writer and Editor

Semichealth

Oct 2024 - May 2025 (7 months)

Delivered over 20 SEO-optimized health articles, increasing organic traffic by 40% and improving search visibility. Coordinated editorial workflow and deadlines using Trello, reducing missed deadlines by 95%. Managed email communications and calendar scheduling for content stakeholders, improving response time by 35%.

SEO Content Writing Trello Calendar Management

Deputy Supervisor (Client Services & Operations)

BJ Alafia Guest Lodge

Jan 2023 - Feb 2024 (1 year 1 month)

Served as first point of contact for guest inquiries and complaints, resolving over 90% of issues on first contact. Coordinated digital bookings and managed guest satisfaction through timely updates and follow-ups. Maintained digital records, supervised frontline staff, and improved onboarding efficiency.

Client Services Operations Management Onboarding Efficiency Problem Solving Customer Satisfaction

Deputy Supervisor (Client Services & Operations)

BJ Alafia Guest Lodge

Jan 2023 - Feb 2024 (1 year 1 month)

Client Services Operations Management Onboarding

Head, Content Unit

Orius Medical

Jul 2021 - Dec 2023 (2 years 5 months)

Led a remote content team of writers and designers, designing and maintaining a 3-month content roadmap aligned with brand voice and audience preferences. Streamlined content production using Google Docs, reducing turnaround time by 40%.

Content Management Team Leadership Content Strategy Google Docs Content Production Workflow Optimization Remote Team Management

Head, Content Unit

Orius Medical

Jul 2021 - Dec 2023 (2 years 5 months)

Led a remote content team of writers and designers. Designed and maintained a 3-month content roadmap aligned with brand voice and audience preferences. Streamlined content production using Google Docs, reducing turnaround time by 40%.

Content Management Team Leadership Content Strategy Google Docs Content Production Remote Team Management

Personal Assistant

Babcock University

Feb 2021 - Nov 2021 (9 months)

Supported executive leadership with research, document preparation, and data management. Handled confidential internal/external communication with professionalism. Organized schedules and digitized records, increasing task turnaround efficiency.

Administrative Support Research document preparation Data Management Confidentiality Scheduling Record Digitization

Personal Assistant

Babcock University

Feb 2021 - Nov 2021 (9 months)

Administrative Support Research document preparation Data Management Confidentiality Scheduling Record Digitization

Sports Physiotherapist

Bowen University Sports Unit

Jun 2017 - Jul 2019 (2 years 1 month)

Assessed and diagnosed sports-related injuries and conditions, utilizing a thorough understanding of anatomy, physiology, and biomechanics to formulate treatment plans. Successfully rehabilitated numerous athletes, enabling them to return to peak performance and competition after significant injuries. Designed and implemented tailored rehabilitation programs to promote injury recovery, optimize at

Anatomy Physiology Patient Care Performance Optimization Treatment Planning

Sports Physiotherapist

Bowen University Sports Unit

Jun 2017 - Jul 2019 (2 years 1 month)

Sports Injury Assessment Anatomy Physiology Treatment Planning Performance Optimization Patient Care

Education

Degrees, certifications, and relevant coursework

Bowen University

Bachelor of Science, Anatomy

Activities and societies: Won the inaugural Vice-Chancellor's Essay Competition; Received the Leslie Tuller Scholarship; Member of Senate, Bowen Association of Anatomy Students; Chief Speaker, departmental debate team.

Studied Anatomy at Bowen University, focusing on the structure and function of the human body. Engaged in various academic and extracurricular activities, including winning the Vice-Chancellor's Essay Competition and being a member of the Senate for the Bowen Association of Anatomy Students.