Audrey Singo
@audreysingo
Reliable administration professional with expertise in customer service.
What I'm looking for
I am an experienced administration professional with a strong background in customer service, administrative support, and data entry. Over the years, I have honed my analytical and problem-solving skills, which have been instrumental in my success in relationship building and project management. In 2023, I dedicated my time to upscaling my skills, earning several certifications that have further enhanced my professional capabilities.
Currently, I serve as an Administrative Manager at Knighton Cross, where I manage internal communications and client relations. My previous role as a Content Manager at 6 G Digital Solutions allowed me to develop a social media marketing model that significantly increased brand visibility. I have also gained valuable experience as a Digital Communications Specialist intern, where I successfully coordinated digital newsletters and maintained business communication platforms.
Experience
Work history, roles, and key accomplishments
Administrative Manager
Knighton Cross
Jul 2024 - Present (10 months)
As an Administrative Manager, I liaise with clients and management, manage the company calendar, and oversee internal communications and client files. My role involves updating the company CRM to ensure efficient operations.
Content Manager
6 G Digital Solutions
Apr 2022 - Feb 2023 (10 months)
In my role as Content Manager, I developed a social media marketing model that increased brand visibility by 58%, created a multi-platform content strategy, and monitored web analytics to assess content engagement.
Digital Communications Specialist (Intern)
Wiphalamedia
Sep 2021 - Jan 2022 (4 months)
As a Digital Communications Specialist intern, I coordinated and delivered internal and external digital newsletters, maintained business communications platforms, and created content to enhance brand visibility.
Administrator
Excursion Africa
Jan 2021 - Sep 2021 (8 months)
In my role as Administrator, I curated personalized guest experiences, updated guest relation policies, and served as a point of contact for clients and suppliers, resulting in increased efficiency.
Project Administrator
Lindani Bazali Home
Sep 2018 - Nov 2020 (2 years 2 months)
As a Project Administrator, I divided projects into manageable tasks, coordinated quality controls, tracked expenses, and prepared materials for internal teams and stakeholders.
Court Interpreter (Intern)
Bulawayo Magistrates Court
Oct 2015 - Jun 2016 (8 months)
During my internship as a Court Interpreter, I ensured accurate interpretation of remarks, reviewed case documentation, maintained confidentiality, and built productive working partnerships.
Education
Degrees, certifications, and relevant coursework
Audrey hasn't added their education
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