Emonit Kirkos
@emonitkirkos
Detail-oriented virtual assistant driving efficiency for executives and teams.
What I'm looking for
I am a detail-oriented Virtual Assistant with over three years of experience supporting executives and cross-functional teams, consistently improving workflows and protecting confidential information. I organize high-volume schedules, manage client communications, and maintain accurate CRM and document systems.
In my current role I manage 50+ incoming calls daily, coordinate 100+ appointments monthly, and assist with 10+ virtual meetings weekly, delivering measurable improvements such as a 20% reduction in double bookings and a 30% faster document retrieval time. I also streamlined inbox management to reduce response times by 30% while maintaining professional client correspondence.
I hold a Bachelor's in Architecture and certifications in Virtual Assistant Training and Advanced Microsoft Excel. I bring strong calendar management, CRM/data entry, Google Workspace and Microsoft Office expertise, and a commitment to reliable, organized support that helps executives maximize productivity.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
On Cloud Experts
Jan 2023 - Present (2 years 9 months)
Managed 50+ incoming calls daily and optimized scheduling for 100+ monthly appointments, reducing double bookings and improving team efficiency by 20%. Streamlined inbox and digital filing, cutting response and retrieval times by ~30% while maintaining accurate CRM data entry.
Architectural Assistant
Fabio Maroni Architectural Firm
Jan 2021 - Jan 2023 (2 years)
Supported 15+ active projects by coordinating meetings and documentation, organized 100+ project files to reduce retrieval time by 30%, and prepared presentations and reports using Google Workspace and Microsoft Office.
Customer Service Associate
Curvy Clothing Store
Jan 2020 - Jan 2021 (1 year)
Handled 100+ customer emails weekly achieving a 95% satisfaction rating, coordinated schedules and travel itineraries, and managed expense records to save 10% on travel costs while improving report generation workflows.
Education
Degrees, certifications, and relevant coursework
Hope University
Bachelor of Architecture, Architecture
Completed a Bachelor's degree in Architecture at Hope University in Addis Ababa, focusing on architectural design and project documentation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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